Panasonic KXTG6311 Expandable Cordless Phone/ans Sys - Page 47

Useful Information Problem I cannot make long distance calls. Cause/solution L Make sure that you have long distance service. *1 KX-TG6322/KX-TG6323/KX-TG6324 Caller ID Problem Caller information is not displayed. Caller information is displayed late. The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone number edited in the caller list. Time on the unit is shifted. Cause/solution L You need to subscribe to Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. L The name display service may not be available in some areas. Contact your service provider/telephone company for details. L Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. L Depending on your service provider/telephone company, the unit may display the caller's information at 2nd ring or later. L Move closer to the base unit. L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 24). L You need to call back the edited number to activate Caller ID number auto edit. L The phone number you dialed might have been edited incorrectly (for example, the long distance "1" or the area code is missing). Edit the phone number with another pattern (page 30). L Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to off (page 25). For assistance, please visit http://www.panasonic.com/help 47