Panasonic KXTG6311 Expandable Cordless Phone/ans Sys - Page 49

If you need assistance with setup or operation, When you ship the product

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Problem While recording a greeting message or listening to messages, the unit rings and recording stops. Useful Information Cause/solution L A call is being received. Answer the call and try again later. Liquid damage Problem Liquid or other form of moisture has entered the handset/base unit. Cause/solution L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. Caution: L To avoid permanent damage, do not use a microwave oven to speed up the drying process. If you need assistance with setup or operation 1 Visit our website: http://www.panasonic.com/help 2 Contact us via the web at: http://www.panasonic.com/contactinfo 3 Call us at: 1-800-211-PANA (1-800-211-7262) TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship the product Carefully pack your unit, preferably in the original carton. Attach a letter, detailing the symptom. Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured. Do not send your unit to Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products. For assistance, please visit http://www.panasonic.com/help 49

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Useful Information
49
For assistance, please visit http://www.panasonic.com/help
Liquid damage
Caution:
L
To avoid permanent damage, do not use a microwave oven to speed up the drying
process.
While recording a greeting
message or listening to
messages, the unit rings and
recording stops.
L
A call is being received. Answer the call and
try again later.
Problem
Cause/solution
Liquid or other form of moisture
has entered the handset/base
unit.
L
Disconnect the AC adaptor and telephone line
cord from the base unit. Remove the batteries
from the handset and leave to dry for at least
3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and
charge fully before use.
Problem
Cause/solution
If you need assistance with setup or operation
1
2
Contact us via the web at: http://www.panasonic.com/contactinfo
3
Call us at: 1-800-211-PANA (1-800-211-7262)
TTY users (hearing or speech impaired users) can call
1-877-833-8855.
When you ship the product
Carefully pack your unit, preferably in the original carton.
Attach a letter, detailing the symptom.
Send the unit to PSTC (Panasonic) Exchange Center, prepaid and
adequately insured.
Do not send your unit to Panasonic Consumer Electronics Company listed
on the back cover or to executive or regional sales offices. These locations
do not repair consumer products.