Philips 75PFL5704 Quick start guide - Page 9
Troubleshooting
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7 Troubleshooting Category Problem Tip PAoccweesrsibility NTeolepvoiswioenr is speaking prompts out-loud. •• EpTyoornousdpuriesrteear lbvteholvealitsttaihotghenee,tapAPlrkCleubsogasucaxtknle(ott(etHshxuOetprtMpoelEliseep)csoettrenhicceyahol)uorn arepmpoliatencceonintrtool,thneavAigCaoteuttloetsteotteinngssuirceotnhaint tthhee AupCpoeurtrliegthotpceorarnteesr onfotrhmeahlloy.me screen • Iafnadpsoewleecrtfaacilcueressoibcicliutyrs, ,suenlepcltutgaltkhbeaAcCk, pporewsserOcKortdo ftoorg1gmleinbuettewteoeanlloonwotrhoefuf. nit Network Slow Data Connection or • tCohreecsketthiteseslef.ttings between your router Remote control Rbuefmfeortiengc.ontrol buttons are not functional. Picture on HDMI Input (Google Assistant) mTeilcervoipsihoonnheaosnsothuendrewmiothte cnoonptricotludreoeosr naobtnworomrka.l picture. Network Sound on HDMI with external devices Cannot connect the network. Television has no sound. • Raned-inISsPermt oordreemplaocregtahteewAaAyA(ibf aatpteprliiecasbwleit)h. • tChoenirnpeocltatroitiaesst(a+b/l-e)waisreinledsiscactoendnoencttihoen rferommotheocmoentwroirlebleaststeoryr warieread. network. • The use of mobile hot spots or public • Twoireplaeisr sthceonrenmecottieoncsonistrnool,trreefceor mtomtheended. step "6 Connecting your devices " in the • pHrDeMvioI uEsDpIDagVeerasniodnsseeett"iHngowis tsoetctoonnect to yaoduifrfBerleunettomoothd®edtheavniceyso"u. r source Tdoeveincea.bTleo pcahiarinnggemito, dreef,epr rteostshe st(eGpoo"6gle ACossninsteacntitn)ganydouvrodl edvoiwcens("-i)nbtuhtetopnreovnious ypoaugrereamndotseeeco"nCthroalnsgiminuglitnapnueot tuosldyefovirc5es stheactoanrdes.connected to the TV". • Change the resolution output of your • Csohuercckeidf yeoviucrer.outer and/or modem is properly connected. •• CPhleeacskeifchtheeckEtthoebrneestucreabthleecdoenvniceectiison bcoentwneeectnedthteoTtVheanHdDyMoIu2r r(oAuRtCe)r ionrpmutoodnem itsheprToVp.erly secured. Power Picture No power Power is on but screen image is off. Remote control Remote control buttons are not functional. •• PEnoswuerer ctyhcaltetthheeAroCuoteurtlaent dsu/oprpmlieosdtehme . • CprhoepcekryvooultrangeetwPolrukgsaenttointhgse.r electrical appliance into the AC outlet to ensure that • CthheeAckCiof tuhtelect oonpneeractteiosnnfoorrmyaolulyr.source • dIfeavpicoewiserpfraoipluerrelyosceccuursre, du.nplug the AC • Cpptoroherweescseskiernitcgfoittwhrsdeelf(fco.IoNrr1PremUcTitnSiun)t.peuttoisaslleolwecttheedubnyit • Verify that your HDMI mode, for the input • sReel-eicntseedrtmoar trcehpelasctehethreesAoAluAtiboanttoeuritepsuwt oitfh ythoeuir psooularcrietiedse(v+ic/e-.) as indicated on the Crehmaontgeecsoonutrcoel binapttuetryunatriel ayo. u have (Google Assistant) microphone on the remote control does not work. picture and sound. • To pair the remote control, refer to the step "6 Connecting your devices " in the previous page and see "How to connect to For further assistance, call the customer support service in yyoouur croBulnuteryt.ooth® devices". - To obtain assistance, contact Philips customer care centerT; o enable pairing mode, press (Google In the U.S.A., Canada, Puerto Rico, or the U.S. Virgin IslandsA1s8s6is6ta3n0t9) 5a9n6d2vol down (-) button on Enter below the model and serial numbers located on theyleofut rsirdeemaondtethceornetaror ol fstihmeuTlVtacnaeboinuest.ly for 5 Model : seconds. Serial : 9