Plantronics Voyager 8200 UC User Guide - Page 15

Quit Skype for Business or Lync softphone.

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• During a call, mute unexpectedly turns on During a call, I get interference and drops in sound. Your headset is configured for optimal performance during conference calls. Stereo telephony is on by default. To increase Bluetooth density, change the setting by going to Plantronics Hub > Settings > Wireless > Extended Range Mode. The headset talk time is not accurate. Charge the headset fully to reset the accuracy of the talk time prompts. I hear an echo when not on a call. Check and see if OpenMic is on by pressing the red mute button when you are not on a call. Our exclusive OpenMic feature lets you control the level of ambient noise you hear. On my Mac, I can't change headset settings Skype for Business and Lync users only: with Plantronics Hub 1 Quit Skype for Business or Lync softphone. 2 Open Plantronics Hub for Mac and configure desired settings. 3 Quit Plantronics Hub. On my Mac, I can't update headset firmware Skype for Business and Lync users only: with Plantronics Hub 1 Quit Skype for Business or Lync softphone. 2 Open Plantronics Hub for Mac and update headset firmware. See Update firmware. 3 Quit Plantronics Hub. On my Mac, if I'm listening to streaming audio and take off the headset, iTunes starts playing when I put the headset back on. This is a known issue. Turn off play/pause setting in the sensors tab of Plantronics Hub for Windows/Mac. 15

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During a call, mute unexpectedly turns on
During a call, I get interference and drops in
sound.
Your headset is
configured
for optimal performance
during conference calls. Stereo telephony is on by default.
To increase Bluetooth density, change the setting by
going to
Plantronics Hub
>
Settings
>
Wireless
>
Extended
Range Mode
.
The headset talk time is not accurate.
Charge the headset fully to reset the accuracy of the talk
time prompts.
I hear an echo when not on a call.
Check and see if OpenMic is on by pressing the red mute
button when you are not on a call. Our exclusive OpenMic
feature lets you control the level of ambient noise you
hear.
On my Mac, I can't change headset settings
with Plantronics Hub
Skype for Business and Lync users only:
1
Quit Skype for Business or Lync softphone.
2
Open Plantronics Hub for Mac and
configure
desired
settings.
3
Quit Plantronics Hub.
On my Mac, I can't update headset
firmware
with Plantronics Hub
Skype for Business and Lync users only:
1
Quit Skype for Business or Lync softphone.
2
Open Plantronics Hub for Mac and update headset
firmware.
See
Update
firmware
.
3
Quit Plantronics Hub.
On my Mac, if I'm listening to streaming
audio and take off the headset, iTunes starts
playing when I put the headset back on.
This is a known issue. Turn off play/pause setting in the
sensors tab of Plantronics Hub for Windows/Mac.
15