Ricoh 411402 Printer Guide - Page 127

Contact the operator or use Command WorkStation, Fiery WebSpooler, or Fiery, using Fiery Downloader.

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CC-5 Troubleshooting If this happens You cannot print an EPS file using Fiery Downloader. You have problems downloading a font with Fiery Downloader. An extra blank page prints after a Fiery Downloader job. Try this • Try printing using the 'showpage' after EPS files (Windows) or 'showpage' (Mac OS) option in the Download PostScript File dialog box. This option adds a showpage PostScript language command at the end of the print job. Certain applications omit this necessary command when they generate EPS files. You must select the Append Showpage option when printing EPS files generated by these applications. If you continue having difficulties printing an EPS file with Fiery Downloader, try printing the file from the application in which it was created. • Make sure the EPS file was saved without a preview image header. Preview image headers are useful when images are placed in documents with page layout applications, but they cause problems when images are downloaded directly. • Make sure the job does not contain a PostScript error. Contact the operator or use Command WorkStation, Fiery WebSpooler, or Fiery Spooler to check the job's status. Jobs with a PostScript error appear with an Error icon. • Check with the administrator to make sure that the Direct connection is enabled. The Direct connection must be used to download fonts. • Turn off the 'showpage' after EPS files (Windows) or 'showpage' (Mac OS) option. This option adds a special PostScript command that will cause an extra blank page to print if it is not necessary.

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C
C-5
Troubleshooting
You cannot print an EPS file
using Fiery Downloader.
•
Try printing using the ‘showpage’ after EPS files (Windows) or ‘showpage’ (Mac OS)
option in the Download PostScript File dialog box.
This option adds a showpage PostScript language command at the end of the print job.
Certain applications omit this necessary command when they generate EPS files. You
must select the Append Showpage option when printing EPS files generated by these
applications.
If you continue having difficulties printing an EPS file with Fiery Downloader, try
printing the file from the application in which it was created.
•
Make sure the EPS file was saved
without
a preview image header.
Preview image headers are useful when images are placed in documents with page
layout applications, but they cause problems when images are downloaded directly.
•
Make sure the job does not contain a PostScript error.
Contact the operator or use Command WorkStation, Fiery WebSpooler, or Fiery
Spooler to check the job’s status. Jobs with a PostScript error appear with an Error icon.
You have problems
downloading a font with
Fiery Downloader.
•
Check with the administrator to make sure that the Direct connection is enabled.
The Direct connection must be used to download fonts.
An extra blank page prints
after a Fiery Downloader job.
•
Turn off the ‘showpage’ after EPS files (Windows) or ‘showpage’ (Mac OS) option.
This option adds a special PostScript command that will cause an extra blank page to
print if it is not necessary.
If this happens
Try this