Ricoh 411402 Printer Guide - Page 128

Problems with scanning, Problems with Fiery Remote Scan, Fiery Remote Scan does

Get Ricoh 411402 - EFI Fiery EB-105EX Controller PDF manuals and user guides View all Ricoh 411402 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 128 highlights

CC-6 Troubleshooting Problems with scanning If this happens The original to be scanned gets jammed in the ADF. Try this • If your scan job is simplex and you want to continue the scan, follow these steps: 1. Remove the original from the ADF and the platen glass. 2. Replace the sheets from the ADF back into the ADF. Leave the sheets from the platen glass on the side. The scan continues automatically. • If your scan job is simplex or duplex, or if you want to restart the scan, follow these steps: 1. Remove the original from the ADF and the platen glass. 2. Press Menu/Cancel on the copier operation panel. 3. Set the original in the ADF again. 4. Follow the scanning procedure described in page 6-3. Problems with Fiery Remote Scan If this happens Fiery Remote Scan does not display. Try this • Remove and reinstall Fiery Remote Scan Problems with Fiery WebTools If this happens General problems You cannot launch Fiery WebTools from Windows XP. Try this • Clear the cache (Netscape Communicator) or history (Microsoft Internet Explorer). • Install the msjavx86.exe file from the JavaVM folder on the User Software CD.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
C
C-6
Troubleshooting
Problems with scanning
Problems with Fiery Remote Scan
Problems with Fiery WebTools
If this happens
Try this
The original to be scanned
gets jammed in the ADF.
•
If your scan job is simplex and you want to continue the scan, follow these steps:
1. Remove the original from the ADF and the platen glass.
2. Replace the sheets from the ADF back into the ADF. Leave the sheets from the
platen glass on the side.
The scan continues automatically.
•
If your scan job is simplex or duplex, or if you want to restart the scan, follow these
steps:
1. Remove the original from the ADF and the platen glass.
2. Press Menu/Cancel on the copier operation panel.
3. Set the original in the ADF again.
4. Follow the scanning procedure described in
page 6-3
.
If this happens
Try this
Fiery Remote Scan does not
display.
•
Remove and reinstall Fiery Remote Scan
If this happens
Try this
General problems
•
Clear the cache (Netscape Communicator) or history (Microsoft Internet Explorer).
You cannot launch Fiery
WebTools from Windows XP.
•
Install the msjavx86.exe file from the JavaVM folder on the User Software CD.