Ricoh IM 5000 User Guide - Page 298
Messages that Appear When Logging in to the Machine Using an IC Card Fails
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10. Troubleshooting • Check that the representative account is registered in the following setting items, and then execute [Connection Test]. Select the server in [Settings] [System Settings] [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change/Delete LDAP Server], press [Register/Change] and set [Authentication] to [Kerberos Authentication] See "Registering the LDAP Server", User Guide (Full Version). • If the connection test fails, check whether [Domain Name Configuration] and [DNS Configuration] or [WINS Configuration] is specified correctly on [Settings] [System Settings] [Network/ Interface]. Messages that Appear When Logging in to the Machine Using an IC Card Fails Message "Authentication has failed." *0150-401 "Authentication has failed." *0151-401 "Authentication has failed." *0153-402 "Authentication has failed." *0154-402 "Authentication has failed." *0156-401 Cause The card is locked because the number of times an incorrect PIN code was entered exceeds the limit. An incorrect PIN code was entered. Solution and reference Unlock the card. Enter the correct PIN. The card authentication device has been removed or is not connected properly. Connect the card authentication device again. Connect the card authentication device to the USB2.0 Interface Type A on the back left side of the machine. Reading of an IC card has failed. Set the IC card on the authentication device correctly and for a longer duration. An incorrect user name or password was entered. Enter the correct user name and password. 296