Samsung HMX-H300BN User Manual (user Manual) (ver.1.0) (English) - Page 114

Connecting to a computer, PC Software

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Page 114 highlights

Troubleshooting Connecting to a computer Symptom Explanation/Solution Your computer does not recognize • Disconnect the USB cable from the computer and camcorder, restart the computer, and then your camcorder. connect the USB cable again correctly. Cannot play a video file properly on a PC. • We cannot guarantee the functionality of third party software. For best performance please use Samsung's built in Intelli-Studio software. • You need a video codec to play the file recorded on your camcorder. Install the software provided with your camcorder. page 94 • Make sure you insert the connector in the correct direction, and connect the USB cable to the USB jack on your camcorder firmly. • Disconnect the cable from the computer and camcorder, restart the computer, and then connect the cable again properly. • To play back an HD video file, you need a computer with better specifications. Use a computer with the recommended specifications. page 94 Intelli-studio does not function properly. • Exit the Intelli-studio application, and restart the Windows computer. Intelli-studio does not start. • Set "PC Software" to "On" in the Settings menu or install Intelli-studio on the computer. pages 83,95 Your computer is not playing videos, images, or sound located on your camcorder properly. • Video playback or sound may stop temporarily depending on your computer. The video or sound copied to your computer is not affected. • If your camcorder is connected to a computer that does not support Hi-speed USB (USB2.0), the image or sound may not play correctly. Images, video, and sound copied from the camcorder to your computer are not affected. • Check the system requirements to play a video. The playback screen is paused or distorted. • Shut down all other applications currently running on the computer. • If you play a video on your camcorder when it is connected to a computer, the video may not play smoothly on the computer, depending on the transfer speed. Please copy the file to your PC, and 110 then play it back.

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110
Troubleshooting
Connecting to a computer
Symptom
Explanation/Solution
Your computer does not recognize
your camcorder.
Disconnect the USB cable from the computer and camcorder, restart the computer, and then
connect the USB cable again correctly.
•
Cannot play a video file properly on
a PC.
We cannot guarantee the functionality of third party software. For best performance please use
Samsung’s built in Intelli-Studio software.
You need a video codec to play the file recorded on your camcorder. Install the software provided
with your camcorder.
page 94
Make sure you insert the connector in the correct direction, and connect the USB cable to the USB
jack on your camcorder firmly.
Disconnect the cable from the computer and camcorder, restart the computer, and then connect
the cable again properly.
To play back an HD video file, you need a computer with better specifications.
Use a computer with the recommended specifications.
page 94
•
•
•
•
•
Intelli-studio does not function
properly.
Exit the Intelli-studio application, and restart the Windows computer.
•
Intelli-studio does not start.
Set “
PC Software
” to “
On
” in the Settings menu or install Intelli-studio on the computer.
pages 83,95
•
Your computer is not playing
videos, images, or sound located
on your camcorder properly.
Video playback or sound may stop temporarily depending on your computer. The video or sound
copied to your computer is not affected.
If your camcorder is connected to a computer that does not support Hi-speed USB (USB2.0), the
image or sound may not play correctly. Images, video, and sound copied from the camcorder to
your computer are not affected.
•
•
The playback screen is paused or
distorted.
Check the system requirements to play a video.
Shut down all other applications currently running on the computer.
If you play a video on your camcorder when it is connected to a computer, the video may not play
smoothly on the computer, depending on the transfer speed. Please copy the file to your PC, and
then play it back.
•
•
•