Samsung MS19M8000 User Manual - Page 34
oven doesn't work., operation, then
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Troubleshooting Problem The oven stops while in operation. The power turns off during operation. There is no power to the oven. There is a popping sound during operation, then the oven doesn't work. Cause Action The user has opened the door to turn food over. After turning over the food, press the START button again to start operation. The oven has been cooking for an extended period of time. After cooking for an extended period of time, let the oven cool. The cooling fan is not working. Listen for the sound of the cooling fan. Trying to operate the oven without food inside. Put food in the oven. There is not enough ventilation space around the oven. There are intake/exhaust outlets on the front and rear of the oven for ventilation. Check the installation guide and make sure that the microwave is far enough away from walls and cabinets for proper ventilation. Several appliances or devices are plugged into the same outlet. Unplug all other appliances or devices from the outlet. Power is not supplied. Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers. Cooking sealed food or using a container with a lid may causes popping sounds. Do not use sealed containers as they may burst during cooking due to expansion of the contents. Problem The oven exterior gets too hot during operation. Cause There is not enough ventilation space around the oven. The door cannot be opened properly. The oven does not heat. Objects are on top of the oven. Food residue is stuck between the door and oven interior. The oven may not work, too much food is being cooked, or improper cookware is being used. Action There are intake/exhaust outlets on the front and rear of the oven for ventilation. Check the installation guide and make sure that the microwave is far enough away from walls and cabinets for proper ventilation. Remove all objects on the top of the oven. Clean the oven and then open the door. To test the oven, put one cup of water in a microwave-safe container, put the container in the oven, and then run the microwave for 1-2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a microwave safe cooking container with a flat bottom. Troubleshooting 34 English MS19M8000_AA_DE68-04464A-03_EN.indd 34 2018-08-30 11:00:45