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Samsung NE63T8711SG/AA User Manual - Page 60

Information codes, English, Displayed, Possible cause, Solution

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Troubleshooting Information codes OVEN Displayed code C-d0 C-d1 C-F0 C-F2 C-20 C-21 Possible cause There is a short in the control key. The door lock is misaligned. This code occurs if communication between the Main and Sub PBA is interrupted. This code occurs if communication between the Main and Touch is interrupted. The oven sensor is open when the oven is operating. There is a short in the Oven sensor. This code occurs if the internal temperature rises abnormally high. Solution Press OFF, and then restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. Displayed code C-22 C-23 C-30 C-31 -dC- Possible cause Solution The sub PCB sensor is open when the oven is operating. There is a short in the sub PCB sensor. The temperature probe sensor is short when the oven is operating. The main PCB sensor is open when the oven is operating. There is a short in the main PCB sensor. Press OFF, and then restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. This code occurs if the PCB temperature rises abnormally high. Call for service This code appears if the divider is inserted or removed while the oven is operating. Make sure the divider is inserted properly, and then restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. Troubleshooting 60 English NE63T8711_AA_DG68-01209A-00_EN.indd 60 3/27/2020 12:44:14 PM

Section	Page
NE63T8711_AA_DG68-01209A-00_EN	1
Important safety instructions	6
Introducing your new range	21
Overview	21
What’s included with your range	21
Before you begin	22
Energy saving tips	22
Surface cooking	22
About surface cooking	22
How to set the appliance for surface cooking	24
Using the proper cookware	26
Choosing the proper cookware	27
Protecting the cooktop	27
Operating the oven	28
The oven control panel	28
How to use dial knob	28
Display mode	29
Turning the oven light on and off	29
Clock	29
Oven cooking	30
Cooking mode	30
Using the oven racks	31
Recipe guide	33
Temperature probe	37
Cooking options	39
Special features	40
More functions	41
System Settings	43
Smart control	45
Maintaining your appliance	46
Self-cleaning	46
Steam-cleaning	48
Care and cleaning of the oven	49
Care and cleaning of the glass cooktop	51
Removing and reinstalling the oven door	53
Removing and reinstalling the storage drawer	54
Changing the oven light	55
Troubleshooting	55
Troubleshooting	55
Information codes	60
Warranty (U.S.A)	61
Warranty (CANADA)	63
Appendix	64
Open Source Announcement	64
NE63T8711_AA_DG68-01209A-00_MES	69
Instrucciones de seguridad importantes	74
Introducción a su nueva estufa	89
Descripción general	89
Elementos incluidos con su estufa	89
Antes de comenzar	90
Sugerencias para ahorrar energía	90
Superficie de cocción	90
Acerca de la superficie de cocción	90
Como regular el electrodoméstico para la cocción en superficie	92
Utilización de los recipientes de cocción correctos	94
Selección de los recipientes de cocción correctos	95
Protección de la cubierta	95
Funcionamiento del horno	96
Panel de control del horno	96
Cómo utilizar la perilla de disco	96
Modo de visualización	97
Cómo encender y apagar la luz del horno	97
Reloj	97
Cocción del horno	98
Modo de cocción	98
Uso de las parrillas del horno	99
Guía de recetas	101
Sonda de temperatura	105
Opciones de cocción	107
Funciones especiales	108
Más funciones	109
Ajustes del sistema	111
Smart Control	113
Mantenimiento de su electrodoméstico	114
Autolimpieza	114
Limpieza con vapor	116
Cuidado y limpieza del horno	117
Cuidado y limpieza de la cubierta de vidrio	119
Cómo retirar y volver a instalar la puerta del horno	121
Cómo retirar y volver a instalar el cajón de almacenamiento	122
Recambio de la luz del horno	123
Resolución de problemas	123
Resolución de problemas	123
Códigos de información	128
Garantía (EE.UU.)	129
Garantía (CANADÁ)	131
Apéndice	132
Anuncio de código abierto	132
NE63T8711_AA_DG68-01209A-00_CFR	137
Consignes de sécurité importantes	142
Présentation de votre nouvelle cuisinière	157
Présentation	157
Accessoires fournis	157
Avant de commencer	158
Conseils pour économiser de l'énergie	158
Table de cuisson	158
À propos de la table de cuisson	158
Comment régler l'appareil pour utiliser la table de cuisson ?	160
Utilisation des ustensiles de cuisine appropriés	162
Choix des ustensiles de cuisine appropriés	163
Protection de la table de cuisson	163
Utilisation du four	164
Tableau de commande du four	164
Comment utiliser le bouton de réglage ?	164
Mode d'affichage	165
Activation et désactivation de l'éclairage du four	165
Horloge	165
Cuisson au four	166
Mode de cuisson	166
Utilisation des grilles de cuisson	167
Guide des recettes	169
Sonde thermique	173
Options de cuisson	175
Fonctions spéciales	176
Autres fonctions	177
Réglages système	179
Smart Control	181
Entretien de votre appareil	182
Auto-nettoyage	182
Nettoyage vapeur	184
Entretien et nettoyage du four	185
Entretien et nettoyage de la table de cuisson vitrée	187
Retrait et réinstallation de la porte du four	189
Retrait et réinstallation du tiroir de rangement	190
Remplacement de l'ampoule du four	191
Dépannage	191
Dépannage	191
Codes d'information	196
Garantie (ÉTATS-UNIS)	197
Garantie (CANADA)	199
Annexe	200

Match case Limit results 1 per page

60 English

Troubleshooting

Information codes

OVEN

Displayed

code

Possible cause

Solution

C-d0

There is a short in the control

key.

Press

OFF

, and then restart

the oven. If the problem

persists, disconnect all power

to the range for at least 30

seconds and then reconnect

the power. If this does not

solve the problem, call for

service.

C-d1

The door lock is misaligned.

C-F0

This code occurs if

communication between

the Main and Sub PBA is

interrupted.

C-F2

This code occurs if

communication between the

Main and Touch is interrupted.

C-20

The oven sensor is open when

the oven is operating.

There is a short in the Oven

sensor.

C-21

This code occurs if the internal

temperature rises abnormally

high.

Displayed

code

Possible cause

Solution

C-22

The sub PCB sensor is open

when the oven is operating.

Press

OFF

, and then restart

the oven. If the problem

persists, disconnect all power

to the range for at least 30

seconds and then reconnect

the power. If this does not

solve the problem, call for

service.

There is a short in the sub PCB

sensor.

C-23

The temperature probe sensor

is short when the oven is

operating.

C-30

The main PCB sensor is open

when the oven is operating.

There is a short in the main PCB

sensor.

C-31

This code occurs if the PCB

temperature rises abnormally

high.

Call for service

-dC-

This code appears if the divider

is inserted or removed while the

oven is operating.

Make sure the divider is

inserted properly, and then

restart the oven.

If the problem persists,

disconnect all power to the

range for at least 30 seconds

and then reconnect the power.

If this does not solve the

problem, call for service.

NE63T8711_AA_DG68-01209A-00_EN.indd

3/27/2020

12:44:14 PM