Samsung UN65H8000AF User Manual Ver.1.0 (English) - Page 6

Troubleshooting, Appendix

Page 6 highlights

Troubleshooting Getting Support 180 Support through Remote Management 181 Finding the Information You Need for Service There is a problem with the picture 182 Testing the Picture I can't hear the sound clearly 184 Testing the Sound I can't see 3D images clearly. 185 Testing 3D Picture Quality There is a problem with the broadcast. My computer won't connect. I can't connect to the Internet. The Schedule Recording/Timeshift function isn't working. Anynet+ (HDMI-CEC) isn't working. I am having trouble launching/using apps. My file won't play. I want to reset the TV. Other Issues Appendix Read Before Using 3D Viewing Mode 192 3D Precautions S-Recommendation Disclaimer 195 S Recommendation with Voice Interaction 195 S Recommendation Supported Resolutions for 3D Modes 196 HDMI 197 Component 197 Digital Channel 197 Videos/Photos 197 Computer via HDMI Cable. Read Before Using Voice, Motion, or Face Recognition 198 Voice, Motion, and Face Recognition Precautions 200 Requirements for Using Voice, Motion, or Face Recognition Read Before Using Apps Read Before Using the Web Browser Read Before Playing Photo, Video, or Music Files 205 Photo, Video, and Music File Use Limitations 205 Compatible Storage Devices for File Transfers 206 Supported External Subtitles 206 Supported Internal Subtitles 207 Supported Image Formats and Resolutions 207 Supported Music Formats and Codecs 208 Supported Video Codecs Read After Installing the TV 210 Picture Sizes and Input Signals 210 Installing an Anti-Theft Lock 211 Read Before Setting Up a Wireless Internet Connection Read Before Connecting a Computer (Supported Resolutions) 212 IBM 212 MAC 213 VESA DMT Supported Resolutions for Video Signals 214 CEA-861 License Glossary

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223

Troubleshooting
Getting Support
180 Support through Remote Management
181
Finding the Information You Need for Service
There is a problem with the picture
182 Testing the Picture
I can't hear the sound clearly
184 Testing the Sound
I can't see 3D images clearly.
185 Testing 3D Picture Quality
There is a problem with the broadcast.
My computer won't connect.
I can't connect to the Internet.
The Schedule Recording/Timeshift function isn't
working.
Anynet+ (HDMI-CEC) isn't working.
I am having trouble launching/using apps.
My file won't play.
I want to reset the TV.
Other Issues
Appendix
Read Before Using 3D Viewing Mode
192 3D Precautions
S-Recommendation Disclaimer
195 S Recommendation with Voice Interaction
195 S Recommendation
Supported Resolutions for 3D Modes
196 HDMI
197 Component
197 Digital Channel
197 Videos/Photos
197 Computer via HDMI Cable.
Read Before Using Voice, Motion, or Face Recognition
198 Voice, Motion, and Face Recognition Precautions
200 Requirements for Using Voice, Motion, or Face
Recognition
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
205 Photo, Video, and Music File Use Limitations
205 Compatible Storage Devices for File Transfers
206 Supported External Subtitles
206 Supported Internal Subtitles
207 Supported Image Formats and Resolutions
207 Supported Music Formats and Codecs
208 Supported Video Codecs
Read After Installing the TV
210 Picture Sizes and Input Signals
210 Installing an Anti-Theft Lock
211
Read Before Setting Up a Wireless Internet Connection
Read Before Connecting a Computer (Supported
Resolutions)
212 IBM
212 MAC
213 VESA DMT
Supported Resolutions for Video Signals
214 CEA-861
License
Glossary