Sony Ericsson W810i User Guide - Page 77

Solution, Possible cause, Keypad lock, To insert SIM, card and battery, messaging SMS, Settings

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Solution: Try another battery and charger for the same phone model, or visit your retailer and ask them to verify if the battery and charger are working properly. The phone turns itself off Possible cause: The button has been pushed unintentionally. Solution: Turn on the automatic key lock, or lock the keypad manually % 74 Keypad lock. Possible cause: The battery connection is bad. Solution: Make sure the battery is inserted correctly % 5 To insert SIM card and battery. I cannot use SMS/text messages on my phone Possible cause: Settings are missing or incorrect. Solution: Contact your network operator to find out the correct SMS service centre setting % 33 Text messaging (SMS). I cannot use MMS/picture messages on my phone Possible cause: Your subscription does not include data capability. Solution: Please contact your network operator. Possible cause: Settings are missing or incorrect. Solution: Go to www.SonyEricsson.com/support, choose your phone model, then choose "Phone setup - MMS" under Software and setup and follow the instructions % 59 Settings. I cannot use the Internet Possible cause: Your subscription does not include data capability. Solution: Please contact your network operator. Possible cause: Internet settings are missing or incorrect. Solution: Go to www.SonyEricsson.com/support, choose your phone model, then choose "Phone setup - WAP" under Software and setup and follow the instructions % 59 Settings. The phone cannot be detected by other users via Bluetooth Possible cause: You have not turned Bluetooth on. Troubleshooting 77 This is the Internet version of the user's guide. © Print only for private use.

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77
Troubleshooting
Solution:
Try another battery and
charger for the same phone model,
or visit your retailer and ask them to
verify if the battery and charger are
working properly.
The phone turns itself off
Possible cause:
The
button has
been pushed unintentionally.
Solution:
Turn on the automatic key
lock, or lock the keypad manually
%
74 Keypad lock
.
Possible cause:
The battery
connection is bad.
Solution:
Make sure the battery is
inserted correctly
%
5 To insert SIM
card and battery
.
I cannot use SMS/text messages on
my phone
Possible cause:
Settings are missing
or incorrect.
Solution:
Contact your network
operator to find out the correct SMS
service centre setting
%
33 Text
messaging (SMS)
.
I cannot use MMS/picture messages
on my phone
Possible cause:
Your subscription
does not include data capability.
Solution:
Please contact your network
operator.
Possible cause:
Settings are missing
or incorrect.
Solution:
Go to
www.SonyEricsson.com/support
,
choose your phone model, then
choose “Phone setup – MMS” under
Software and setup and follow the
instructions
%
59 Settings
.
I cannot use the Internet
Possible cause:
Your subscription
does not include data capability.
Solution:
Please contact your network
operator.
Possible cause:
Internet settings are
missing or incorrect.
Solution:
Go to
www.SonyEricsson.com/support
,
choose your phone model, then
choose “Phone setup – WAP” under
Software and setup and follow the
instructions
%
59 Settings
.
The phone cannot be detected by
other users via Bluetooth
Possible cause:
You have not turned
Bluetooth on.
This is the Internet version of the user's guide. © Print only for private use.