Sony CPD-100GS Operating Instructions - Page 18
Warning Messages, Troubleshooting
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Additional Information Warning Messages If there is something wrong with the input signal, one of the following messages appears. INFORMATION Input signal condition OUT OF SCAN RANGE The input signal condition "OUT OF SCAN RANGE" indicates that the input signal is not supported by the monitor's specifications. "NO INPUT SIGNAL" indicates that no signal is input. To solve these problems, see "Troubleshooting" below. Troubleshooting This section may help you isolate the cause of a problem and as a result, eliminate the need to contact technical support. Symptom No picture Check these items If the u indicator is not lit • Check that the power cord is properly connected. • Check that the u (power) switch is in the "on" position. If the "NO INPUT SIGNAL" message appears on the screen, or if the u indicator is either orange or alternating between green and orange • Try pressing any key on the computer keyboard. • Check that your computer power switch is in the "on" position. • Check that the video signal cable is properly connected and all plugs are firmly seated in their sockets. • Ensure that no pins are bent or pushed in the HD15 video input connector. • Check that the video board is completely seated in the proper bus slot. If the "OUT OF SCAN RANGE" message appears on the screen • Check that the video frequency range is within that specified for the monitor. Horizontal: 30 - 70 kHz (CPD-100GS), 30 - 85 kHz (CPD-200GS) Vertical: 50 - 120 Hz Refer to your computer's instruction manual to adjust the video frequency range. • If you are using a video signal cable adapter, check that it is the correct one. If no message is displayed and the u indicator is green or flashing orange • See "Self-diagnosis Function" (page 20). Picture is scrambled • Check your graphics board manual for the proper monitor setting. • Check this manual and confirm that the graphics mode and the frequency you are trying to operate at is supported. Even if the frequency is within the proper range, some video boards may have a sync pulse that is too narrow for the monitor to sync correctly. Color is not uniform • Degauss the monitor (page 13). If you place equipment which generates a magnetic field, such as a loudspeaker, near the monitor, or you change the direction of the monitor, color may lose uniformity. The degauss function demagnetizes the metal frame of the CRT to obtain a neutral field for uniform color reproduction. If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. You cannot adjust the • If the control lock function is set to on, set it to off using the OPTION OSD (page 14). monitor with the buttons on the front panel 18