Sony DVP-FX970 Operating Instructions - Page 19

Additional Information Additional Information Troubleshooting If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer. Power The power is not turned on. , Check that the AC adaptor is connected securely (page 8). , Check that the rechargeable battery is sufficiently charged (page 9). The battery cannot be charged or charging time is long , If the CAHRGE indicator flashes while the AC adaptor is connected, the ambient temperature may not be appropriate. Charge the battery in an ambient temperature of between 5 °C (41 °F) to 35 °C (95 °F). , Charging takes longer if the player is turned on. Before charging, turn off the player. , If you have not used the player for more than a year, the battery may have been deteriorated. Consult your nearest Sony dealer. Picture The black points appear and the red, blue, green points remain on the LCD. , This is a structural property of the LCD and not malfunction. Sound There is no sound or the sound is not output correctly. , The player is in pause mode or in slow play mode. , The player is in fast forward or fast reverse mode. , The sound mode is fixed to "Standard" when an audio cable is connected to the AUDIO IN/OUT jack. Disconnect the audio cable from the jack for stand-alone use of this player. Operation Nothing happens when buttons are pressed. , The HOLD switch is set in the direction of the arrow (page 6). The disc does not play. , If the disc is turned over, a "No Disc" or "Cannot play this disc." message appears. Insert the disc with the playback side facing down (page 11). , The disc is not set until it clicks (page 11). , The disc is dirty or flawed (page 22). , The disc that cannot be played is inserted. Check the region code matches the player, and that the disc has been finalized (page 23). , When "USB" or "Line In" is displayed, press INPUT SELECT repeatedly to select the disc mode (page 6). , Parental Control has been set. Change the setting (page 18). , Moisture has condensed inside the player (page 21). The disc does not start playing from the beginning. , Repeat Play (page 12) or Random Play (page 5) is selected. , Resume play has taken effect (page 12). ,continued 19