Sony KD-34XS955 Operating Instructions - Page 98

Contacting Sony, Troubleshooting, Remote Control, Other Info, Other, SETUP - problems

Page 98 highlights

Other Info Other SETUP Contacting Sony If, after reading these operating instructions, you have additional questions related to the use of your Sony television, please call our Customer Information Services Center at 1-800-222-SONY (7669) (US residents only) or (416) 499-SONY (7669) (Canadian residents only). Before calling Sony customer support, please write down the model and serial numbers of your TV. You'll find this information on the front cover of this manual. Troubleshooting Remote Control Problem Remote control does not operate Cannot change channels with the remote control Remote control does not operate non-Sony video equipment Possible Remedies ❏ The batteries could be weak. Replace the batteries. ❏ Check the orientation of the batteries. ❏ Press the TV FUNCTION button. You may have inadvertently pressed the SAT/CABLE FUNCTION button, which changes the remote control to SAT or CABLE mode. ❏ Make sure the TV's power cord is connected securely to the wall outlet. ❏ Locate the TV at least 3-4 feet away from fluorescent lights. ❏ If you are using the TV to change channels, first press the TV FUNCTION button. ❏ If you are using another device to change channels, be sure you have not inadvertently switched your TV from the channel 3 or 4 setting. Use the Channel Fix option to "fix" the channel based on the hookup you used (see page 84). ❏ If you are using another device to change channels, be sure to press the FUNCTION button for that device. For example, if you are using your cable box to change channels, be sure to press the SAT/CABLE FUNCTION button. ❏ If you replaced the batteries to the remote recently, the code numbers for the video equipment may need to be reset. ❏ There may be more than one code for the equipment that you are attempting to operate. ❏ There is a possibility that some non-Sony equipment cannot be operated by your Sony TV remote.You may need to use the equipment's original remote control. SETUP SETUP Other Info 97

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97
Other Info
Other
Other Info
SETUP
SETUP
SETUP
Contacting Sony
If, after reading these operating instructions, you have additional
questions related to the use of your Sony television, please call our
Customer Information Services Center at 1-800-222-SONY (7669) (US
residents only) or (416) 499-SONY (7669) (Canadian residents only).
Before calling Sony customer support, please write down the model
and serial numbers of your TV. You’ll find this information on the
front cover of this manual.
Troubleshooting
Remote Control
Problem
Possible Remedies
Remote control
does not operate
The batteries could be weak. Replace the batteries.
Check the orientation of the batteries.
Press the
TV FUNCTION
button. You may have inadvertently pressed the
SAT/CABLE FUNCTION
button, which changes the remote control to SAT or
CABLE mode.
Make sure the TV’s power cord is connected securely to the wall outlet.
Locate the TV at least 3-4 feet away from fluorescent lights.
Cannot change channels
with the remote control
If you are using the TV to change channels, first press the
TV FUNCTION
button.
If you are using another device to change channels, be sure you have not
inadvertently switched your TV from the channel 3 or 4 setting. Use the
Channel Fix
option to “fix” the channel based on the hookup you used (see
page 84).
If you are using another device to change channels, be sure to press the
FUNCTION
button for that device. For example, if you are using your cable box
to change channels, be sure to press the
SAT/CABLE FUNCTION
button.
Remote control
does not operate non-Sony
video equipment
If you replaced the batteries to the remote recently, the code numbers for
the video equipment may need to be reset.
There may be more than one code for the equipment that you are
attempting to operate.
There is a possibility that some non-Sony equipment cannot be operated by
your Sony TV remote.You may need to use the equipment’s original
remote control.