Sony MEX-BT3100P Operating Instructions - Page 45

Error displays/Messages, during handsfree call.

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Page 45 highlights

The phone is not connected.  When Bluetooth audio is played, the phone is not connected even if you press Connect from the phone. The phone sound quality is poor.  Phone sound quality depends on reception conditions of cellular phone. - Move your car to a place where you can enhance the cellular phone's signal if the reception is poor. The volume of the connected audio device is low (high).  Volume level will differ depending on the audio device. - Adjust the volume of the connected audio device or this unit. No sound is heard from the Bluetooth audio device.  The audio device is paused. - Cancel pause of the audio device. The sound skips during playback of a Bluetooth audio device.  Reduce the distance between the unit and the Bluetooth audio device.  If the Bluetooth audio device is stored in a case which interrupts the signal, remove the audio device from the case during use.  Several Bluetooth devices or other devices which emit radio waves are in use nearby. - Turn off the other devices. - Increase the distance from the other devices.  The playback sound stops momentarily when the connection between this unit and the cellular phone is being made. This is not a malfunction. The connected Bluetooth audio device cannot be controlled.  Check that the connected Bluetooth audio device supports AVRCP. Some functions do not work.  Check if the connecting device supports the functions in question. The name of the other party does not appear when a call is received.  The calling phone is not set to send the phone number. A call is answered unintentionally.  The connecting phone is set to answer a call automatically.  "AUTO ANS" of this unit is set to "ANS-1" or "ANS-2" (page 21). Pairing failed due to time out.  Depending on the connecting device, the time limit for pairing may be short. - Try completing the pairing within the time. Bluetooth function cannot operate.  Turn off the unit by pressing for more than 2 seconds, then turn the unit on again. No sound is output from the car speakers during handsfree call.  If the sound is output from the cellular phone, set the cellular phone to output the sound from the car speakers. Pandora® connection is not possible.  Shut down the Pandora® application on the mobile device, and then launch again. Application name is mismatched with the actual application in App Remote.  Launch the application again from the "App Remote" application. While running the "App Remote" application via Bluetooth, the display automatically switches to "BT AUDIO."  The "App Remote" application or Bluetooth function has failed. - Run the application again. Error displays/Messages CHECKING  The unit is confirming the connection of a USB device. - Wait until confirming the connection is finished. 45

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45
The phone is not connected.
When Bluetooth audio is played, the phone is
not connected even if you press

.
–
Connect from the phone.
The phone sound quality is poor.
Phone sound quality depends on reception
conditions of cellular phone.
–
Move your car to a place where you can
enhance the cellular phone’s signal if the
reception is poor.
The volume of the connected audio device is
low (high).
Volume level will differ depending on the
audio device.
–
Adjust the volume of the connected audio
device or this unit.
No sound is heard from the Bluetooth audio
device.
The audio device is paused.
–
Cancel pause of the audio device.
The sound skips during playback of a
Bluetooth audio device.
Reduce the distance between the unit and the
Bluetooth audio device.
If the Bluetooth audio device is stored in a case
which interrupts the signal, remove the audio
device from the case during use.
Several Bluetooth devices or other devices
which emit radio waves are in use nearby.
–
Turn off the other devices.
–
Increase the distance from the other devices.
The playback sound stops momentarily when
the connection between this unit and the
cellular phone is being made. This is not a
malfunction.
The connected Bluetooth audio device
cannot be controlled.
Check that the connected Bluetooth audio
device supports AVRCP.
Some functions do not work.
Check if the connecting device supports the
functions in question.
The name of the other party does not appear
when a call is received.
The calling phone is not set to send the phone
number.
A call is answered unintentionally.
The connecting phone is set to answer a call
automatically.
“AUTO ANS” of this unit is set to “ANS-1” or
“ANS-2” (page 21).
Pairing failed due to time out.
Depending on the connecting device, the time
limit for pairing may be short.
–
Try completing the pairing within the time.
Bluetooth function cannot operate.
Turn off the unit by pressing

for more than 2 seconds, then turn the unit on
again.
No sound is output from the car speakers
during handsfree call.
If the sound is output from the cellular phone,
set the cellular phone to output the sound from
the car speakers.
Pandora® connection is not possible.
Shut down the Pandora® application on the
mobile device, and then launch again.
Application name is mismatched with the
actual application in App Remote.
Launch the application again from the “App
Remote” application.
While running the “App Remote” application
via Bluetooth, the display automatically
switches to “BT AUDIO.”
The “App Remote” application or Bluetooth
function has failed.
–
Run the application again.
Error displays/Messages
CHECKING
The unit is confirming the connection of a
USB device.
–
Wait until confirming the connection is
finished.