Sony NWZ-A818BLK Operation Guide - Page 98

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98 Troubleshooting Table of Contents Menu Index Operation (continued) Symptom Cause/Remedy Thumbnails are not displayed.  Songs do not have cover art information. Thumbnails are displayed only when songs have cover art information.  Thumbnail name does not match its video file, and the video file is not in the correct location.  Place a JPEG file of the same name as the video file into the folder under the "VIDEO" folder.  Some cover art is not displayed, depending on the thumbnail file format or the cover art's file format. Cover art is not displayed.  Cover art information is not included with the data.  The cover art only appears if the cover art information is included. You can set cover art using the supplied Windows Media Player 11, or another transfer capable software for setting cover art. For details on operation, refer to Help of the software or ask its manufacturer.  Some cover art is not displayed, depending on its file format. The player cannot format.  The remaining battery is low or insufficient.  Charge the battery by connecting to the computer ( page 83). The player's power was  If a malfunction occurs, the player turns off, and inadvertently turned off, then on again automatically. and then on again. Display Symptom Cause/Remedy "" appears for a title.  Characters that cannot appear on the player are included in the title.  Rename the title with appropriate characters on the computer. "Unknown" is displayed  The data has no data information, such as an album for an album or artist or artist name, etc. name, etc. Garbled characters are displayed.  The wrong language is selected.  Correct the setting of "Language Settings" ( page 81), and then transfer data to the player again. The screen darkens while  There was no operation attempted for the time displaying a photo. selected in "Screensaver Timing" ( page 70).  Press any button. Continued 

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Troubleshooting
µ¸
µ¸
Symptom
Cause/Remedy
Thumbnails are not
displayed.
Songs do not have cover art information.
Thumbnails are displayed only when songs have
cover art information.
Thumbnail name does not match its video file, and
the video file is not in the correct location.
Place a JPEG file of the same name as the video
file into the folder under the “VIDEO” folder.
Some cover art is not displayed, depending on the
thumbnail file format or the cover art’s file format.
Cover art is not
displayed.
Cover art information is not included with the data.
The cover art only appears if the cover art
information is included.
You can set cover art using the supplied Windows
Media Player 11, or another transfer capable
software for setting cover art. For details on
operation, refer to Help of the software or ask its
manufacturer.
Some cover art is not displayed, depending on its
file format.
The player cannot format.
The remaining battery is low or insufficient.
Charge the battery by connecting to the computer
(
page 83).
The player’s power was
inadvertently turned off,
and then on again.
If a malfunction occurs, the player turns off, and
then on again automatically.
Display
Symptom
Cause/Remedy
“
” appears for a title.
Characters that cannot appear on the player are
included in the title.
Rename the title with appropriate characters on
the computer.
“Unknown” is displayed
for an album or artist
name, etc.
The data has no data information, such as an album
or artist name, etc.
Garbled characters are
displayed.
The wrong language is selected.
Correct the setting of “Language Settings” (
page 81), and then transfer data to the player
again.
The screen darkens while
displaying a photo.
There was no operation attempted for the time
selected in “Screensaver Timing” (
page 70).
Press any button.
Continued
Operation
(continued)