Sony PEG-NX60 Troubleshooting Q&A - Page 22

You cannot perform a HotSync® operation via modem B When you have dialed an outside line, select the check box of Dial prefix in your CLIÉ handheld and enter the correct number. B Check whether you can hear any noise coming from your service line. Sometimes the line may get cut because of such noises. B When using a modem other than the CF modem card, check the remaining battery of the modem. Verifying your computer B Check that the computer is turned on and the automatic shut off setting in the power saving mode is off. B Check that the modem and the service line are properly connected. B Click the HotSync icon on the bottom right of the screen of your computer and check whether the Modem check box is selected. B Check that the modem connected to your computer is switched on. You cannot start the modem that has the Auto-Off feature from your CLIÉ handheld. B Check whether the modem is correctly connected to the serial port of your computer. B Check whether the Setup string in the Setup window is correct. For details, refer to the operating instructions of the modem. B Reduce the setting for transmission speed if any problem arises only when the Speed setting in the Setup/Modem window is set to As fast as possible or some other specific speed. B Check that the Speed setting in the Setup/Modem window is proper for the modem connected. B Turn off the modem and turn it on once again after a while before reconnecting the modem. 22