Sony PEG-NX60 Troubleshooting Q&A - Page 31

You forget your password, Security, Password, Lost Password

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You cannot beam data/ You forget your password The error message is displayed for insufficient memory when you receive data via beaming B For data receiving via beaming, the free space of your CLIÉ handheld memory must be more than twice the size of data to be received. When the memory is insufficient, delete any unnecessary data. B Perform a soft reset by pressing the reset button. b For details, refer to "Basic Operations of your Sony CLIÉ™ Handheld: Resetting your Sony CLIÉ Handheld" in "Read This First (Operating Instructions)." You forget your password You forget the password and your CLIÉ handheld is locked B You must perform a hard reset of your CLIÉ handheld. If you perform a hard reset, your CLIÉ handheld will be restored to its initial state and the data or installed applications will be deleted. b For details, refer to "Basic Operations of your Sony CLIÉ™ Handheld: Resetting your Sony CLIÉ Handheld" in "Read This First (Operating Instructions)." You forget the password and your CLIÉ handheld is not locked B You can use Security to delete the password, but your CLIÉ handheld deletes all records marked as private. To back up all the data including private records, perform a HotSync® operation before you delete the password. Then to restore your private records saved in your computer, perform a HotSync® operation to backup the data of your CLIÉ handheld onto the computer and then follow these steps. 1 Tap Password in the Security screen. The Password dialog box is displayed. In this dialog box, tap Lost Password to remove the password and delete all private records. 2 Perform a HotSync® operation and restore your private records. 31

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31
You cannot beam data
/
You forget your password
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
You forget your password
The error message is displayed for insufficient memory
when you receive data via beaming
B
For data receiving via beaming, the free space of your CLIÉ handheld
memory must be more than twice the size of data to be received.
When the memory is insufficient, delete any unnecessary data.
B
Perform a soft reset by pressing the reset button.
b
For details, refer to “Basic Operations of your Sony CLIÉ™ Handheld: Resetting
your Sony CLIÉ Handheld” in “Read This First (Operating Instructions).”
You forget the password and your CLIÉ handheld is locked
B
You must perform a hard reset of your CLIÉ handheld. If you perform a
hard reset, your CLIÉ handheld will be restored to its initial state and the
data or installed applications will be deleted.
b
For details, refer to “Basic Operations of your Sony CLIÉ™ Handheld: Resetting
your Sony CLIÉ Handheld” in “Read This First (Operating Instructions).”
You forget the password and your CLIÉ handheld is not
locked
B
You can use
Security
to delete the password, but your CLIÉ handheld
deletes all records marked as private. To back up all the data including
private records, perform a HotSync
®
operation before you delete the
password. Then to restore your private records saved in your computer,
perform a HotSync
®
operation to backup the data of your CLIÉ handheld
onto the computer and then follow these steps.
1
Tap
Password
in the
Security
screen. The
Password
dialog box
is displayed. In this dialog box, tap
Lost Password
to remove the
password and delete all private records.
2
Perform a HotSync
®
operation and restore your private records.