Sony SPP-SS966 Operating Instructions - Page 42
Troubleshooting
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Troubleshooting If you've experienced any of the following difficulties while using your phone, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. Making calls Symptom Remedy You hear five short error beeps when you press (TALK/ CALL WAITING/ FLASH). • Make sure you have set up the base phone correctly (page 8). • Move the handset closer to the base phone. • Replace the handset on the base phone, then pick it up and try again. If the handset is on the base phone, pick up the handset and replace it again. You hear no dial tone. • Make sure the telephone line cord is securely connected to the telephone outlet. • Make sure the battery is fully charged (page 11). The phone does not connect at • Make sure the dialing mode is set correctly (page 10). all, even though the number you dial is correct. The phone does not redial correctly. • Make sure the last dialed number is really the one you want to dial. You hear five short error beeps • The number you last dialed exceeds 32 digits when you try to redial. (including the tone and pause digits if used). • The number you last dialed is erased. You cannot perform the redial operations (redialing, checking and erasing the phone number), and "OUT OF RANGE" appears on the display. • Move the handset closer to the base phone and perform the redial operations again. You cannot hear anything from • Slide the SPEAKER VOLUME control on the base the speakerphone. phone to increase the speakerphone volume. The handset does not ring. • Set the RING switch on the handset to ON. • The battery may be weak. Charge the battery for more than 12 hours (page 11). • Make sure you have set up the base phone correctly (page 8). • Move the handset closer to the base phone. • Replace the handset on the base phone, then pick it up and try again. If the handset is on the base phone, pick up the handset and replace it again. The base phone does not ring. • Set the RINGER switch on the base phone to ON. • Make sure the telephone line cord is securely connected to the telephone outlet. Receiving calls 42US Additional Information