Sony XAV-AX150 Operating Instructions - Page 23

Apple CarPlay, Android Auto, The BLUETOOTH function cannot be operated.

Page 23 highlights

The phone sound quality is poor.  Phone sound quality depends on reception conditions of the cellular phone. - Move your car to a place where you can enhance the cellular phone's signal if the reception is poor. The volume of the connected BLUETOOTH device is low or high.  Volume level will differ depending on the BLUETOOTH device. - Reduce the volume level differences between this unit and the BLUETOOTH device (page 11). The sound skips during audio streaming or the BLUETOOTH connection fails.  Reduce the distance between the unit and the BLUETOOTH device.  If the BLUETOOTH device is stored in a case which interrupts the signal, remove the case while using the device.  Several BLUETOOTH devices or other devices (e.g. ham radio devices) which emit radio waves are used nearby. - Turn off the other devices. - Increase the distance between the unit and other devices.  Playback sound stops momentarily when this unit is connecting to a cellular phone. This is not a malfunction. The connected BLUETOOTH device cannot be controlled during audio streaming.  Check that the connected BLUETOOTH device supports AVRCP. Some functions do not work.  Check that the connecting device supports the functions in question. A call is answered unintentionally.  The connecting phone is set to start a call automatically.  [Auto Answer] of this unit is set to [ON] (page 14). Pairing failed due to time out.  Depending on the connecting device, the time limit for pairing may be short. Try completing the pairing within the time. Cannot pair.  The unit may not be able to pair with a previously paired BLUETOOTH device after initializing the unit if the pairing information of the unit is on the BLUETOOTH device. In this case, delete the pairing information of the unit from the BLUETOOTH device, and then pair them again. The BLUETOOTH function cannot be operated.  Turn the ignition off. Wait for a while, then turn the ignition to the ACC position. No sound is output from the car speakers during a handsfree call.  If the sound is output from the cellular phone, set the cellular phone to output the sound from the car speakers. Apple CarPlay The Apple CarPlay icon does not appear on the HOME screen.  Your iPhone is not compatible with Apple CarPlay. - Refer to the compatibility list on the support site on the back cover.  Disconnect your iPhone from the USB port and reconnect it again.  Apple CarPlay may not be available in your country or region.  Make sure a certified Lightning cable is used to connect your iPhone and the unit. Android Auto The Android Auto icon does not appear on the HOME screen.  Check your Android phone and accept the disclaimers and permission requests required to use Android Auto on your Android phone.  There is no Android Auto application installed on your Android phone. - Download and install the Android Auto application onto your Android phone.  Your Android phone is not compatible with Android Auto. - Android phone with Android 5.0 or higher is required. Refer to the compatibility list on the support site on the back cover.  Disconnect your Android phone from the USB port and reconnect it again.  Android Auto may not be available in your country or region. 23GB

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23
GB
The phone sound quality is poor.
Phone sound quality depends on reception
conditions of the cellular phone.
– Move your car to a place where you can
enhance the cellular phone’s signal if the
reception is poor.
The volume of the connected BLUETOOTH device
is low or high.
Volume level will differ depending on the
BLUETOOTH device.
– Reduce the volume level differences between
this unit and the BLUETOOTH device (page 11).
The sound skips during audio streaming or the
BLUETOOTH connection fails.
Reduce the distance between the unit and the
BLUETOOTH device.
If the BLUETOOTH device is stored in a case which
interrupts the signal, remove the case while
using the device.
Several BLUETOOTH devices or other devices (e.g.
ham radio devices) which emit radio waves are
used nearby.
– Turn off the other devices.
– Increase the distance between the unit and
other devices.
Playback sound stops momentarily when this
unit is connecting to a cellular phone. This is not
a malfunction.
The connected BLUETOOTH device cannot be
controlled during audio streaming.
Check that the connected BLUETOOTH device
supports AVRCP.
Some functions do not work.
Check that the connecting device supports the
functions in question.
A call is answered unintentionally.
The connecting phone is set to start a call
automatically.
[Auto Answer] of this unit is set to [ON] (page 14).
Pairing failed due to time out.
Depending on the connecting device, the time
limit for pairing may be short. Try completing the
pairing within the time.
Cannot pair.
The unit may not be able to pair with a previously
paired BLUETOOTH device after initializing the
unit if the pairing information of the unit is on the
BLUETOOTH device. In this case, delete the
pairing information of the unit from the
BLUETOOTH device, and then pair them again.
The BLUETOOTH function cannot be operated.
Turn the ignition off. Wait for a while, then turn
the ignition to the ACC position.
No sound is output from the car speakers during
a handsfree call.
If the sound is output from the cellular phone, set
the cellular phone to output the sound from the
car speakers.
Apple CarPlay
The Apple CarPlay icon does not appear on the
HOME screen.
Your iPhone is not compatible with Apple
CarPlay.
– Refer to the compatibility list on the support
site on the back cover.
Disconnect your iPhone from the USB port and
reconnect it again.
Apple CarPlay may not be available in your
country or region.
Make sure a certified Lightning cable is used to
connect your iPhone and the unit.
Android Auto
The Android Auto icon does not appear on the
HOME screen.
Check your Android phone and accept the
disclaimers and permission requests required to
use Android Auto on your Android phone.
There is no Android Auto application installed on
your Android phone.
– Download and install the Android Auto
application onto your Android phone.
Your Android phone is not compatible with
Android Auto.
– Android phone with Android 5.0 or higher is
required. Refer to the compatibility list on the
support site on the back cover.
Disconnect your Android phone from the USB
port and reconnect it again.
Android Auto may not be available in your
country or region.