Toshiba DKT3010-SD User Guide - Page 30

Hold, Exclusive Hold, Automatic Hold, Consultation Hold - new

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The Basics Hold Hold 1. To place a call on hold, press +ROG. Your LCD shows the line on hold. The held Line's LED flashes green while appearances of the line at other stations flash red. • To return to the held call, press the held /LQH button. • If you do not return to the held call within a specified time, it rings back to your telephone. The call remains camped-on to your station indefinitely. • If the held party hangs up, the call is released. 2. Repeat Step 1 to place additional lines on hold. Note See the Call Pickup section to pick up a call on hold from another extension. Exclusive Hold This feature enables you to place a call on hold so that only you can retrieve it. ➤ While on a call, press +ROG twice. That line's LED flashes green while appearances of the line at other stations are steady red (in use). Automatic Hold This feature enables you to place a call on hold by pressing another /LQH button - no need to press +ROG. Make sure this feature is programmed on your system; if not, existing calls will drop. ➤ While on a call, press another extension button to receive/originate a new call. The accessed line's LED flashes (in-use). The first call is put on hold and your extension's LED flashes. You can also switch between calls without having to press +ROG. Consultation Hold 1. While on a call, press &QI7UQ. The call goes on hold. 2. Dial another line. 3. Transfer the call or return to the held call by pressing its /LQH button. 16 Strata CTX DKT/IPT Telephone 06/03

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The Basics
Hold
16
Strata CTX DKT/IPT Telephone
06/03
Hold
1.
To place a call on hold, press
+ROG
. Your LCD shows the line on hold. The held
Line
’
s LED flashes green while appearances of the line at other stations flash red.
•
To return to the held call, press the held
/LQH±
button.
•
If you do not return to the held call within a specified time, it rings back to your
telephone. The call remains camped-on to your station indefinitely.
•
If the held party hangs up, the call is released.
2.
Repeat Step 1 to place additional lines on hold.
Note
See the Call Pickup section to pick up a call on hold from another extension.
Exclusive Hold
This feature enables you to place a call on hold so that only you can retrieve it.
➤
While on a call, press
+ROG
twice. That line
’
s LED flashes green while
appearances of the line at other stations are steady red (in use).
Automatic Hold
This feature
enables you to place a call on hold by pressing another
/LQH
button
–
no
need to press
+ROG
. Make sure this feature is programmed on your system; if not,
existing calls will drop.
➤
While on a call, press another extension button to receive/originate a new call. The
accessed line
’
s LED flashes (in-use). The first call is put on hold and your
extension
’
s LED flashes. You can also switch between calls without having to
press
+ROG
.
Consultation Hold
1.
While on a call, press
&QIº7UQ
. The call goes on hold.
2.
Dial another line.
3.
Transfer the call or return to the held call by pressing its
/LQH
button.