Vtech KidiZoom Action Cam HD User Manual - Page 21

Troubleshooting

Page 21 highlights

WARNING A very small percentage of the public, due to an existing condition, may experience epileptic seizures or momentary loss of consciousness when viewing certain types of flashing colors or patterns. While Kidizoom® Action Cam HD does not contribute to any additional risks, we do recommend that parents supervise their children while they play games. If your child experiences dizziness, altered vision, disorientation, or convulsions, discontinue use immediately and consult your doctor. Please note that focusing on the Kidizoom® Action Cam HD camera at close range and handling it as a game controller for a prolonged period of time may cause fatigue or discomfort. We recommend that children take a 15-minute break for every hour of play. TROUBLESHOOTING Consult this section if you experience difficulty while operating your Kidizoom® Action Cam HD camera. Problem The camera isn't working Screen display is abnormal Photos and videos aren't clear Recorded video is not smooth Solution 1. Turn the Master Power Switch off for 30 seconds. 2. Turn the Master Power Switch on again and then press the Home button to turn it on. It should now work properly. 3. If it doesn't work, recharge the battery and try again. 1. Turn the Master Power Switch off for 30 seconds. 2. Turn the Master Power Switch on again and then press the Home button to turn it on. The screen display should be normal again. 1. Make sure the lighting conditions of the shooting environment are good. 2. Check to see if the Lens is clean. Check your memory card's performance. We recommend using a microSD / microSDHC card Class 10 or above. Using a memory card with lower performance may slow the video data writing on the card and thus affect the video quality. 21 2211

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WARNING
A very small percentage of the public, due to an existing condition, may
experience epileptic seizures or momentary loss of consciousness when
viewing certain types of flashing colors or patterns.
While
Kidizoom
®
Action Cam HD
does not contribute to any additional
risks, we do recommend that parents supervise their children while
they play games. If your child experiences dizziness, altered vision,
disorientation, or convulsions, discontinue use immediately and consult
your doctor. Please note that focusing on the
Kidizoom
®
Action
Cam HD
camera at close range and handling it
as a game controller
for a prolonged period of time may cause fatigue or discomfort. We
recommend that children take a 15-minute break for every hour of play.
TROUBLESHOOTING
Consult this section if you experience difficulty while operating your
Kidizoom
®
Action Cam
HD
camera.
Problem
Solution
The camera
isn’t working
1. Turn
the
Master
Power
Switch
off
for
30 seconds.
2. Turn the
Master Power Switch
on again and
then press the
Home
button to turn it on. It should
now work properly.
3. If it doesn't work, recharge the battery and
try again.
Screen
display is
abnormal
1. Turn the
Master Power Switch
off for 30
seconds.
2. Turn the
Master Power Switch
on again and
then press the
Home
button to turn it on. The
screen display should be normal again.
Photos and
videos aren’t
clear
1. Make sure the lighting conditions of the shooting
environment are good.
2. Check to see if the
Lens
is clean.
Recorded
video is not
smooth
Check your memory card’s performance. We
recommend using a microSD / microSDHC card
Class 10 or above. Using a memory card with lower
performance may slow the video data writing on the
card and thus affect the video quality.