Vtech KidiZoom Action Cam HD User Manual - Page 22

Cannot connect to computer • Check the connections on the USB cable between the camera and the computer and review the connection procedures in this manual. • Turn the Master Power Switch off for 30 seconds. Turn the Master Power Switch on and connect to the computer again. Memory card can't be detected • Check if the memory card is correctly inserted. • Check to see if the memory card is the supported type. The camera only supports microSD or microSDHC card. • Check to see if the file system of your memory card is FAT or FAT32. The Kidizoom® Action Cam HD camera does not support NTFS or exFAT file systems. Be sure to back up all important data from your memory card and format it in either the FAT or FAT32 file system before using in your Kidizoom® Action Cam HD. Can't view the downloaded video or photo files Check if the downloaded files are in the correct directory on the Kidizoom® Action Cam HD. Photos should be put in the DOWNLOAD/PHOTO folder, and videos should be put in the DOWNLOAD/VIDEO folder. Kidizoom® Action Cam HD only supports these formats: Photos in Standard Baseline JPEG, and videos in AVI (Motion JPEG) created by the Kidizoom® Action Cam HD camera. 22 2222