Western Digital TV Live Streaming Media Player User Manual - Page 211

REMOTE CONTROL, FIRMWARE UPGRADE, keeps rebooting to the splash screen.

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WD TV Live Streaming Media Player User Manual Problem REMOTE CONTROL The media player remote control does not work. Solution • Press only one button at a time. • Make sure the batteries are properly inserted. • The batteries may already be drained out. Replace batteries with new ones. • Make sure that the path between the remote control and the media player is not blocked. FIRMWARE UPGRADE The firmware upgrade recovery splash screen is shown after you turned on the media player or the media player keeps rebooting to the splash screen. The previous or current firmware upgrade process failed. • Repeat the firmware upgrade process. Go to page 204 for instructions. • If you are still unable to update the system firmware, perform a system reset. Go to page 199 for instructions. SYSTEM MAINTENANCE - 206

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WD TV Live Streaming Media Player
User Manual
SYSTEM MAINTENANCE
– 206
REMOTE CONTROL
The media player remote control does
not work.
•
Press only one button at a time.
•
Make sure the batteries are properly inserted.
•
The batteries may already be drained out. Replace
batteries with new ones.
•
Make sure that the path between the remote control
and the media player is not blocked.
FIRMWARE UPGRADE
The firmware upgrade recovery splash
screen is shown after you turned on
the media player or the media player
keeps rebooting to the splash screen.
The previous or current firmware upgrade process failed.
•
Repeat the firmware upgrade process. Go to
page 204 for instructions.
•
If you are still unable to update the system firmware,
perform a system reset. Go to page 199 for
instructions.
Problem
Solution