Western Digital TV Live Streaming Media Player User Manual - Page 7

WD Service and Support, Accessing Online Support, Contacting WD Technical Support - update

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WD TV Live Streaming Media Player User Manual WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support.wd.com. If the answer is not available or, if you prefer, please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period. This 30-day period starts on the date of your first telephone contact with WD technical support. E-mail support is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep you informed of new features and services, remember to register your product online at http://register.wd.com. Accessing Online Support Visit our product support website at http://support.wd.com and choose from these topics: „ Downloads - Download drivers, software, and updates for your WD product. „ Registration - Register your WD product to get the latest updates and special offers. „ Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and Data Recovery Information. „ Knowledge Base - Search by keyword, phrase, or answer ID. „ Installation - Get online installation help for your WD product or software. „ WD Community - Share your thoughts and connect with other WD users. Contacting WD Technical Support When contacting WD for support, have your WD product serial number, system hardware, and system software versions available. North America English Spanish Mexico 800.ASK.4WDC (800.275.4932) 800.832.4778 001 8002754932 Europe (toll free)* Europe Middle East Africa Russia 00800 ASK4 WDEU (00800 27549338) +31 880062100 +31 880062100 +31 880062100 8 10 8002 335 5011 South America Asia Pacific Chile 1230 020 5871 Australia 1800 42 9861 / +800 2275 4932 Colombia 009 800 83247788 China 800 820 6682 Venezuela 0800 100 2855 Hong Kong +800 6008 6008 Peru 0800 54003 India 1800 419 5591 / 1800 200 5789 Uruguay 000 413 598 3787 Indonesia +803 852 9439 Argentina 0800 4440839 Japan 00531 65 0442 / 0120 994 120 Brazil 0800 7704932 Korea 02 703 6550 0021 800 83247788 Malaysia 1800 88 1908 / +800 6008 6008 (Telekom Malaysia) New Zealand 0508 555 639 / +800 2275 4932 Philippines 1 800 1441 0159 Singapore 1800 608 6008 / +800 6008 6008 (Singtel) Taiwan 0800 666 290 / +800 6008 6008 (Chunghwa) Thailand 001 800 441 0570 * Toll free number available in the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Slovakia, Spain, Sweden, Switzerland, United Kingdom. IMPORTANT USER INFORMATION - 2

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WD TV Live Streaming Media Player
User Manual
IMPORTANT USER INFORMATION
– 2
WD Service and Support
Should you encounter any problem, please give us an opportunity to address it
before returning this product. Most technical support questions can be answered
through our knowledge base or e-mail support service at
. If
the answer is not available or, if you prefer, please contact WD at the best telephone
number shown below.
Your product includes 30 days of free telephone support during the warranty period.
This 30-day period starts on the date of your first telephone contact with WD
technical support. E-mail support is free for the entire warranty period and our
extensive knowledge base is available 24/7. To help us keep you informed of new
features and services, remember to register your product online at
.
Accessing Online Support
Visit our product support website at
and choose from these
topics:
Downloads
- Download drivers, software, and updates for your WD product.
Registration
- Register your WD product to get the latest updates and special
offers.
Warranty & RMA Services
- Get Warranty, Product Replacement (RMA), RMA
Status, and Data Recovery Information.
Knowledge Base
- Search by keyword, phrase, or answer ID.
Installation
- Get online installation help for your WD product or software.
WD Community
– Share your thoughts and connect with other WD users.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system
hardware, and system software versions available.
North America
Europe (toll free)*
00800 ASK4 WDEU
English
800.ASK.4WDC
(00800 27549338)
(800.275.4932)
Europe
+31 880062100
Spanish
800.832.4778
Middle East
+31 880062100
Africa
+31 880062100
Mexico
001 8002754932
Russia
8 10 8002 335 5011
South America
Asia Pacific
Chile
1230 020 5871
Australia
1800 42 9861 / +800 2275 4932
Colombia
009 800 83247788
China
800 820 6682
Venezuela
0800 100 2855
Hong Kong
+800 6008 6008
Peru
0800 54003
India
1800 419 5591 / 1800 200 5789
Uruguay
000 413 598 3787
Indonesia
+803 852 9439
Argentina
0800 4440839
Japan
00531 65 0442 / 0120 994 120
Brazil
0800 7704932
Korea
02 703 6550
0021 800 83247788
Malaysia
1800 88 1908 / +800 6008 6008 (Telekom
Malaysia)
New Zealand
0508 555 639 / +800 2275 4932
Philippines
1 800 1441 0159
Singapore
1800 608 6008 / +800 6008 6008 (Singtel)
Taiwan
0800 666 290 / +800 6008 6008 (Chunghwa)
Thailand
001 800 441 0570
* Toll free number available in the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland,
Italy, Netherlands, Norway, Poland, Slovakia, Spain, Sweden, Switzerland, United Kingdom.