Home » Xerox Manuals » Laser Printers » Xerox 1235/DX » Manual Viewer

Xerox 1235/DX Service Guide - Page 66

Poor fusing, toner offsetting, Offsetting and fuser temperature.

UPC - 042215474542

Add to My Manuals
Save this manual to your list of manuals

Page 66 highlights

Poor fusing, toner offsetting 1. Is a supported paper type being used? Try printing on a different brand of paper. 2. Is the fuser unit properly installed and making good electrical contact with the print engine? Inspect its connector. 3. Inspect the fuser. Are its rollers contaminated or damaged? 4. Ensure the media type is correctly set. 5. Does AC voltage appear between Pins 1 and 2 of CN 4-1 and CN 4-2 of the fuser connector. These pins connect to Pins A and B on the fuser's underside when the fuser is installed; remove the fuser to check. If not, replace the power supply. 6. Is the resistance of the fuser's upper roller thermistor (at room temperature) between 190 to 980 ohms? If not replace the fuser. 7. Is the resistance of the fuser's lower roller thermistor (at room temperature) between 190 to 980 ohms? If not replace the fuser. 8. Is the fuser temperature correct during printing? Run the maintenance mode fuser test "Test printing" on page 71 and check the temperature displayed on the controller panel. 9. Replace the engine controller board. Transfer the old engine controller board's EEPROM (lower-right corner of board) to the new engine controller board. Offsetting and fuser temperature. Offsetting occurs on specialty paper if the fuser's temperature does not match the paper loaded in the multi-sheet bypass feeder. For cold-offsetting, characterized by toner ﬂaking off the completed print, you want to raise the fuser's temperature. For hot-offsetting, characterized by toner pulled off print as it is fused, you want to lower the fuser's temperature. The chart below lists the specialty paper types and relative fuser temperatures used. To correct offsetting, select the next paper type above or below the current paper type you are using. Removing and reloading paper in the multi-sheet bypass feeder, prompts you for the paper type at the control panel. Hottest fuser temperature used Cardstock Label/Envelope Glossy Letterhead/Light Cardstock Plain Paper/Transparency ﬁlm Coolest fuser temperature used Service Guide 53

Section	Page
Cover Page	1
_Contents1235.pdf	4
Figures	9
Tables	12
01_gen-info.pdf	14
The Phaser 1235 Color Printer	15
Printer RAM and printer capabilities	17
CRU life counter behavior	17
Print engine assemblies	18
The image processor board	24
The control panel	25
On Line LED	25
! Fault	25
Rear panel	26
Accessing special operating modes	27
System controller board LEDs	27
Paper tray type sensing	28
Specifications	29
Regulatory specifications	32
03_troubleshoot.pdf	44
Power on self-diagnostic test	45
Print engine troubleshooting	46
Testing the print engine	46
Verifying printer operation byusing its selftest print	47
Verifying power supply operation	47
Measuring power supply voltages	47
Inspecting the low-voltage power supply fuse	49
Safety interlocks	49
Testing for a shortedmotor	50
Motor and fuser roller resistances	51
Media jams and the paper path	52
Media-based problems	52
Media problems	52
Multiple-sheet pick	52
The media skews passing through the paper path	53
Paper tray indicates it is empty when it is not	53
Jams	54
Wrong media	54
Paper jams at the paper tray	54
Manual bypass feeder feed jams	55
Paper jams at the registration rollers	55
Paper jams at the transfer belt	55
Fuser jams	56
Eject jams	56
Jams in the duplex unit	56
No drum imaging unit installed	57
Imaging drum unit up/down error	57
Fan error	57
Fuser unit error	58
Other problems	59
The printer continuously displays “Booting” or “Initializing.”	59
False “No toner cartridge installed” message	59
False “No fuser unit installed” message	59
Front door indicated being open when it is closed	60
High temperature error	60
Low temperature error	60
Invalid memory DIMM	60
Light or blurred images	61
Dark, stained background	62
Blank print	63
Black stripe in direction of paper travel	64
White stripe in direction of paper travel	65
Poor fusing, toner offsetting	66
Repeating defect or voids on print	67
Missing characters or voids in print	68
Color misalignments	69
Unexpected colors	70
Image is skewed on the paper	71
Image is not centered on the print	71
The print is wrinkled	71
Macintosh printing problems	72
Image never prints	72
Image is rotated 90 degrees	72
Image prints in black-andwhite	72
Printer isn’t in the Chooser	73
Windows printing problems	73
Image never prints	73
04_adjust.pdf	74
Diagnostics mode	74
Switch scan test	76
Motor and clutch tests	82
Test printing	84
Consumable count initialization	86
Consumable counter display	88
Consumable continuation counter display	89
Adjusting color density and balance	90
Printing a Test Page	90
Interpreting the Color Balance test print	90
What to look for	91
Making adjustments	91
Adjustment recovery	92
05_clean.pdf	94
Service preventive maintenance procedure	94
Recommended tools	95
Periodically replaced parts	95
Cleaning	96
Cleaning the LED bar	96
Cleaning the pickup roller	96
06_nvram.pdf	98
07_disass.pdf	98
Cabinet panels	100
Top cover	100
Left-side cover	101
Right-side cover	102
Rear cover	103
Front cover	104
Face-up tray	105
Frames components	106
Right shield plate	106
Electrical chassis (card cage)	107
Electrical chassis cooling fan	109
Printer unit chassis (and low-voltage power supply fan)	110
Main cooling fan	112
Top cover inner frame	113
Left/right top cover spring assembly	116
Left paper tray guide assembly	117
Right paper tray guide assembly	119
Left plate assembly	121
Electronic boards	122
System controller board	122
Print engine controller board	123
Toner sensor board	124
Entrance sensor board	126
High voltage power supply	127
Low voltage power supply	129
Control panel	130
Paper feed components	131
Tray 1 feed roller and nudger roller	131
Retard pad	132
Paper-size sensing board	133
Paper-size sensing actuator	135
Main feeder assembly	136
Tray 1 no-paper/low-paper sensors	138
Paper tray lift arm roller	139
Multi-sheet bypass feeder components	140
Multi-sheet bypass feeder	140
Multi-sheet bypass feeder entrance sensor actuator	142
Paper transport components	143
Tray 1 entrance sensor actuator	143
Belt entrance sensor actuator	144
Transfer belt unit	145
Registration components	146
Registration clutch	146
Registration motor assembly	147
Registration roller assembly A and drive gear	148
Registration roller assembly B	150
Exit assembly and fuser components	152
Fuser latching handle (left)	153
Fuser latching handle (right)	154
Fuser exit roller	155
Exit sensor assembly	157
Duplex guide assembly	159
Eject guide assembly	161
Stack full sensor	162
Drive assembly components	164
Main motor assembly	164
Main feeder drive motor	166
Transfer belt motor assembly	167
Xerographic components	169
Shutter plate	169
Color registration sensor assembly	170
Color registration solenoid	171
LED assembly	172
Drum contact assembly	173
Toner sensor actuators	174
Duplex unit	176
Optional paper feeder components	177
Idler roller assembly	177
Inner frame	179
Feeder clutch	182
Feeder motor	184
Feeder control board	186
Paper transport roll guide	188
Feeder drive assembly	190
Paper size sensing board	193
Lower connector	194
Tray 2/3 feed roller and nudger roller	198
08_fru.pdf	200
Using the parts list	200
09_testprint.pdf	224