Xerox 7500/DN Phaser 7500 User Guide - Page 139
Toner Smudges Appear on the Back of
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Toner Smudges Appear on the Back of the Page Troubleshooting Probable Causes The media transfer roller is dirty. The media path is dirty with toner. Foreign material has entered the printer. One or more of the imaging units may be defective. Solutions Check the transfer roller for toner accumulation. Replace if necessary. Print several blank sheets and the excess toner should disappear. Check the transfer belt for foreign material or damage. Check the fuser for foreign material. Remove the imaging units one at a time, and check for damage. If it is damaged, replace it. Phaser 7500 Color Printer 139 User Guide
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Troubleshooting
Phaser 7500 Color Printer
User Guide
139
Toner Smudges Appear on the Back of the Page
Probable Causes
Solutions
The media transfer roller is dirty.
Check the transfer roller for toner accumulation.
Replace if necessary.
The media path is dirty with toner.
Print several blank sheets and the excess toner should
disappear.
Foreign material has entered the printer.
Check the transfer belt for foreign material or
damage.
Check the fuser for foreign material.
One or more of the imaging units may be defective.
Remove the imaging units one at a time, and check
for damage. If it is damaged, replace it.