Xerox 7700DX Troubleshooting Guide - Page 5

iv

Phaser 7700 Color Printer

Printing a list of resident fonts

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Printer Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

CentreWare IS Printer Management software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Usage Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Email notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Operational features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

The printer’s Startup Page

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Protected mode for the front panel menus

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

SysStart Job execution

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Front panel intensity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Front panel contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Intelligent Ready mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Front panel language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Automatic tray switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Printer Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Utility files on the printer’s CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Installing the utility files on a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Installing the utility files on a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Utility files on the Xerox web site

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Downloading utility files from a Macintosh

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Using the Apple Printer Utility to perform other tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Downloading utility files from a PC

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Downloading files from Windows 95/Windows 98/Windows Me . . . . . . . . . . . . . . . . . . 41

Downloading files from Windows NT/Windows 2000. . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Downloading files if your printer is connected to a Novell NetWare network. . . . . . . . . 41

Downloading files if your printer is connected to Windows NT . . . . . . . . . . . . . . . . . . . . 42

Troubleshooting Phaser 7700 Color Printers. . . . . . . . . . . . . . . . . . . . . . . . . . 44

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

PhaserSMART™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Indicator light problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Front panel menu

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Problems with automatic two-sided printing

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Problems printing on labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Calibrate for Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Printing problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Preventing media jams

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Calibrate Margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Restore factory defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Section	Page
Phaser® 7700 Color Printer Advanced Features and Troubleshooting Manual	2
Advanced Features	7
Print quality modes	8
TekColor™ color corrections	9
Secure prints, proof prints, and saved prints	10
Separation pages	12
Collating copies	12
N-up	13
Booklet printing	13
Negative and mirror images	14
Scaling	15
Watermarks	15
Image smoothing	16
Color and ColorSamplerCharts	17
ColorSamplerCharts	17
Printing a color sampler chart from the printer’s front panel	18
Printing the colors from an application	19
Printing the color sampler charts with CentreWareIS	19
Printing the color sampler charts with utility files	20
PANTONE Colors	21
Printing PANTONE Colors from the color selection book	21
Printing printer-specific PANTONE Colors	21
Installing the PANTONE Color files	22
Printing the PANTONE Color Chart from a Macintosh	22
Printing the PANTONE Color Chart from a PC	23
Adjusting Color Balance	24
Printing the Color Calibration Tutorial	24
Restore previous settings	25
Restore factory settings	25
PhaserPrint Plug-in for Photoshop	26
Installing the plug-in	26
Using the plug-in	26
Fonts	28
Resident typefaces (PostScript)	28
Resident typefaces (PCL5C)	31
Downloading fonts	31
Downloading fonts from a Macintosh	32
Downloading fonts from a PC	33
Printing a list of resident fonts	33
Printer Management	35
CentreWare IS Printer Management software	35
Usage Profile	36
Email notification	36
Operational features	38
The printer’s Startup Page	38
Protected mode for the front panel menus	39
SysStart Job execution	40
Front panel intensity	40
Front panel contrast	40
Intelligent Ready mode	40
Front panel language	41
Automatic tray switching	42
Printer Utilities	43
Utility files on the printer’s CD-ROM	43
Installing the utility files on a Macintosh	43
Installing the utility files on a PC	43
Utility files on the Xerox web site	44
Downloading utility files from a Macintosh	45
Using the Apple Printer Utility to perform other tasks	46
Downloading utility files from a PC	47
Downloading files from Windows95/Windows98/WindowsMe	47
Downloading files from WindowsNT/Windows2000	47
Downloading files if your printer is connected to a Novell NetWare network	47
Downloading files if your printer is connected to Windows NT	48
Troubleshooting Phaser7700 Color Printers	50
Getting Help	50
PhaserSMART™	51
Indicator light problems	53
Front panel menu	53
Problems with automatic two-sided printing	54
Problems printing on labels	54
Print quality problems	56
Calibrate for Paper	58
Printing problems	58
Preventing media jams	60
Calibrate Margins	61
Restore factory defaults	61
Specifications for the Phaser7700Color Printer	62

Xerox 7700DX Troubleshooting Guide - Page 5

Printer Management.29, Printer Utilities.. 37, Troubleshooting Phaser 7700 Color Printers.44

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