Yamaha YAS-105 Owners Manual - Page 18

Troubleshooting Refer to the table below when the sound bar does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the sound bar, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center. First, check the following: A The power cables of the sound bar, TV and playback devices (such as BD players) are connected to AC wall outlets securely. B The sound bar, TV and playback devices (such as BD players) are turned on. C The connectors of each cable are securely inserted into jacks on each device. Power and system Problem The power turns off suddenly. The power cannot be turned on. Cause The auto power standby function worked. When the auto power standby function is enabled and one of the following conditions is met, the sound bar will automatically turn off. - No operations for 8 hours - No audio input and no operations for 20 minutes when BLUETOOTH is selected as the input source. The protection circuitry has been activated. (The D indicator on the top panel of the sound bar flashes.) Bluetooth connection is terminated on a Bluetooth device when the Bluetooth standby mode is enabled. The protection circuitry has been activated three times consecutively. (If you try to turn on the power in this condition, the D indicator on the top panel of the sound bar flashes.) Remedy Turn on the sound bar again. To stop the sound bar from turning off automatically, disable the auto power standby function (p.15). After confirming that all connections are made properly, turn on the sound bar again. If the power still turns off suddenly or cannot be turned on, unplug the power cable from the AC wall outlet and contact the nearest authorized Yamaha dealer or service center. Disable the Bluetooth standby mode (p.11). To protect the product, the power cannot be turned on. Unplug the power cable from the AC wall outlet and contact the nearest authorized Yamaha dealer or service center. All indicators go out although the sound bar is turned on (it may seem that the sound bar is turned off). The sound bar is not responding correctly. The sound bar operates by itself. TV's 3D glasses do not work. The sound bar cannot be operated using the dedicated application "HOME THEATER CONTROLLER." (The screen of the application does not shift from the demo mode.) The brightness of indicators is set to off on the DIMMER key setting. The internal microcomputer is frozen, due to an external electric shock (such as lightning or excessive static electricity) or to a drop in the power supply voltage. Another Bluetooth device is being operated nearby. The sound bar is blocking the 3D glasses transmitter of your TV. The Bluetooth device on which the application has been installed is not connected to the sound bar. Operate the DIMMER key to select the desired brightness (p.9). Hold down (power) on the rear panel of the sound bar for more than 10 seconds to reboot it. (If the problem persists, unplug the power cable from the AC wall outlet and plug it again.) Terminate Bluetooth connection of the sound bar (p.11). Check the position of the 3D glasses transmitter of your TV and adjust the position of the sound bar. Connect the Bluetooth device and the sound bar via Bluetooth and use the application. 16 En