Zenith SL-5610-WH-B User Guide - Page 4
Troubleshooting Guide, Technical Service
UPC - 016963561014
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TROUBLESHOOTING GUIDE SYMPTOM POSSIBLE CAUSE Light will not come on. Light comes on in daylight. 1. Light switch is turned off. 2. Light bulb is loose or burned out. 3. Fuse is blown or circuit breaker is turned off. 4. Daylight turnoff is in effect (re- check after dark). 5. Incorrect circuit wiring, if this is a new installation. 6. Re-aim the sensor to cover de- sired area. 1. Entryway Light may be installed in a relatively dark location. 2. Entryway Light is in Test. (Set control switch to an ON-TIME position). SYMPTOM POSSIBLE CAUSE Light comes on for no apparent reason. Light stays on continuously. Light flashes on and off. 1. Entryway Light may be sensing small animals or automobile traffic (re-aim sensor). 2. Sensitivity is set too high. (Reduce sensitivity). 1. Entryway Light is pointed toward a heat source like an air vent, dryer vent, or brightly-painted heat-reflective surface. (Reposition sensor). 2. Light control is in Manual Mode.(Switch to Auto.) 1. Heat being reflected from other objects may be affecting the sensor. (Reposition sensor). 2. Entryway Light is in the Test mode and warming up. (Flashing is normal under these conditions). Technical Service Please call 1-800-858-8501 (English speaking only) for assistance before returning product to store. If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to: HeathCo LLC P.O. Box 90004, Bowling Green, KY 42102-9004 ATTN: Technical Service * If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase. No Service Parts Available for this Product FIVE YEAR LIMITED WARRANTY This is a "Limited Warranty" which gives you specific legal rights. You may also have other rights which vary from state to state or province to province. For a period of five years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you. Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges. This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF HeathCo LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please keep your dated sales receipt, it is required for all warranty requests. 595-5498-09