ZyXEL PLA4201 User Guide - Page 45

Chapter 6 LEDs and Troubleshooting 3 Your powerline adapters may be placed close to electrical devices such as electrical insect-killers which produce radio waves. These may interfere with the powerline signals. Move the adapters further away from such electrical devices. 4 Your wiring may be old and/or low quality or with a long wiring path. 6.5 RESET/ENCRYPT Button Problems This section applies only to PLA4201 v2s with the RESET/ENCRYPT button. The HomePlug light is already on, but I haven't pressed the RESET/ENCRYPT button yet. Your device has already connected to another powerline device. Press the RESET/ENCRYPT button for 5 to 8 seconds to release the connection. The POWER light does not blink when I press the RESET/ENCRYPT button. • Check the device is on. • Press the RESET/ENCRYPT button again, making certain you have pressed the button for 0.5 to 3 seconds. • The POWER light on some powerline devices do not blink as part of the ENCRYPT process. Check your powerline device is a PLA4201 v2. • For PLA4201 v2, you cannot use the RESET/ENCRYPT button when it is in Low Power mode. Connect the PLA4201 v2 to a computer/router then try again. The POWER light blinks two times quickly then pauses, before repeating. The ENCRYPT process has failed. Press the RESET/ENCRYPT button on both devices for 5 to 8 seconds, then try to reconnect. The POWER lights on both devices blink when I press the RESET/ENCRYPT buttons, but the HomePlug light does not turn on. • Ensure you have pressed the RESET/ENCRYPT button on both devices. • Wait for about a minute while the devices set up a connection. • If that does not work, try again with both devices connected to a power strip next to each other. If they now connect, then the devices were not on the same electrical circuit before. PLA4201 v2 User's Guide 45