2010 BMW 528 Owner's Manual - Page 233

Giving and receiving assistance Emergency request Requirements > BMW Assist is activated. Activating BMW Assist, refer to page 194. > Radio readiness is activated. > The BMW Assist system is logged on to a mobile phone network. > The BMW Assist system is functional. > Full preparation package mobile phone. With this equipment, an emergency request is still possible when no mobile phone is paired with the vehicle. Once your BMW Assist subscription expires, the BMW Assist system can be deactivated by a BMW center without you having to visit a workshop. If the BMW Assist system has been deactivated, Emergency Requests are not possible. The BMW Assist system can be reactivated by a BMW center after signing a new contract. When the Emergency Request is received at the BMW Assist Response Center, the BMW Assist Response Center contacts you and arranges for additional steps to help you. Even if you are unable to respond, the BMW Assist Response Center can take further steps to help you under certain circumstances. If conditions allow, remain in the vehicle until the connection has been established. You will then be able to provide a detailed description of the situation. In the event of a BMW Assist emergency call, data that are used to determine the necessary rescue measures, such as the current position of your vehicle if it can be established, are transmitted to the BMW Assist Response Center. If the LED is flashing but the BMW Assist Response Center cannot be heard over the hands-free system, it is possible that the hands-free system is malfunctioning. The BMW Assist Response Center may still be able to hear you, though. Under certain conditions, an Emergency Request is automatically initiated immediately after a severe accident. Automatic Collision Notification is not affected by pressing the button. For technical reasons, the Emergency Request cannot be guaranteed under unfavorable conditions.< Initiating an emergency request 1. Briefly press protective cover to open. Depending on the vehicle's equipment, the arrangement of the switches and indicator lamps may differ somewhat. Warning triangle* The warning triangle is located in the luggage compartment lid/tailgate. 2. Press the SOS button until the LED in the button lights up. As soon as the voice connection to the BMW Assist Response Center has been established, the LED flashes. 231 Online Edition for Part no. 01 41 2 602 678 - © 08/09 BMW AG Reference Mobility Communications Entertainment Navigation Driving tips Controls At a glance