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1997 Chevrolet Astro Owner's Manual - Page 377

1997 Chevrolet Astro Manual

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Section 8 Customer Assistance Information Here you will find out how to contact Chevroletif you need assistance. This section also tells you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-5 8-7 8-8 8-9 Customer Satisfaction Procedure Address forWriting to Chevrolet/Geo Assistance for Text Telephone (TTY) Users Chevrolet/Geo Roadside Assistance Program Phone Number for Roadside Assistance Canadian Roadside Assistance Chevrolet/Geo Courtesy Transportation BBB Autoline Information 8- 10 8-10 8-1 1 8-11 8-1 1 8- 12 8-13 Warranty Information Reporting Safety Defects to the United States Reporting Safety Defects to Canada Reporting Safety Defects to General Motors Ordering Service Publications in Canada How to Order Service Publications Order Form for Service Publications 8-1

Section	Page
Table of Contents	3
Seats and Restraint Systems	9
Seats and Seat Controls	10
Safety Belts: They’re for Everyone	20
Here Are Questions Many People Ask	25
About Safety Belts -- and the Answers How to Wear Safety Belts Properly	26
Driver Position	26
Safety Belt Use During Pregnancy	34
Right Front Passenger Position	35
Supplemental Inflatable Restraint (SIR) System	35
Rear Seat Passengers	42
Rear Safety Belt Comfort Guides for Children and Small Adults	45
Center Passenger Position (Bench Seat)	47
Children	49
Built-in Child Restraint (Option)	52
Child Restraints	61
Larger Children	70
Safety Belt Extender	73
Checking Your Restraint Systems	73
Replacing Restraint System Parts After a Crash	74
Features and Controls	75
Keys	76
Front Doors	78
Rear Doors	78
Door Locks	80
Keyless Entry System	81
Sliding Door	84
Hatch	86
Theft	88
New Vehicle "Break-In"	89
Ignition Positions	89
Starting Your Engine	91
Engine Coolant Heater (Option)	92
Automatic Transmission Operation	93
Locking Rear Axle	96
All-Wheel Drive (Option)	96
Parking Brake	97
Shifting Into PARK (P)	98
Shifting Out of PARK (P)	100
Parking Over Things That Burn	101
Engine Exhaust	101
Running Your Engine While You’re Parked	102
Windows	103
Horn	105
Tilt Wheel (If Equipped)	105
Turn Signal/Multifunction Lever	105
Lamps	111
Interior Lamps	113
Mirrors	115
Storage Compartments	116
Ashtrays and Cigarette Lighter	124
Sun Visors	125
Accessory Power Outlets (Option)	126
Universal Transmitter (Option)	127
Instrument Panel	130
Instrument Panel Cluster	132
Warning Lights, Gages and Indicators	134
Comfort Controls and Audio Systems	147
Comfort Controls	148
Heating/Air Conditioning System	148
Heating System	149
Rear Heating System (Option)	150
Rear Air Conditioning System (Option)	151
Air Conditioning	151
Heating	152
Defrosting	152
Ventilation System	152
Rear Window Defogger (Option)	154
Audio Systems	155
Setting the Clock for Systems without Automatic Tone Control	155
Setting the Clock for Systems with Automatic Tone Control	155
AM-FM Stereo	155
AM-FM Stereo with Cassette Tape Player (If Equipped)	157
AM-FM Stereo with Cassette Tape and Automatic Tone Control (If Equipped)	159
Rear Seat Audio (If Equipped)	164
AM-FM Stereo with Compact Disc Player and Automatic Tone Control (If Equipped)	165
Playing a Compact Disc in the Single Remote Disc Player (If Equipped)	170
Theft-Deterrent Feature	172
Understanding Radio Reception	174
Tips About Your Audio System	174
Care of Your Cassette Tape Player	175
Care of Your Compact Discs	176
Fixed Mast Antenna	176
Your Driving and the Road	177
Defensive Driving	178
Drunken Driving	179
Control of a Vehicle	182
Braking	182
Steering	185
Off-Road Recovery	187
Passing	188
Loss of Control	189
Driving at Night	190
Driving in Rain and on Wet Roads	192
City Driving	194
Freeway Driving	195
Before Leaving on a Long Trip	197
Highway Hypnosis	197
Hill and Mountain Roads	198
Winter Driving	200
Loading Your Vehicle	204
Towing a Trailer	207
Problems on the Road	219
Hazard Warning Flashers	220
Other Warning Devices	221
Jump Starting	221
Towing Your Vehicle	225
Engine Overheating	231
Cooling System	233
Engine Fan Noise	240
If a Tire Goes Flat	240
Changing a Flat Tire	241
Compact Spare Tire	253
If You’re Stuck: In Sand, Mud, Ice or Snow	254
Service and Appearance Care	257
Service	258
Fuel	259
Fuels in Foreign Countries	260
Filling Your Tank	261
Checking Things Under the Hood	263
Engine Oil	267
Engine Cover	271
Air Cleaner	275
Automatic Transmission Fluid	276
All-Wheel Drive	279
Rear Axle	281
Engine Coolant	281
Radiator Pressure Cap	285
Thermostat	286
Power Steering Fluid	286
Windshield Washer Fluid	287
Brakes	288
Battery	292
Bulb Replacement	292
Halogen Bulbs	292
Windshield Wiper Blade Replacement	298
Tires	299
Appearance Care	306
Cleaning the Inside of Your Vehicle	307
Cleaning Glass Surfaces	310
Cleaning the Outside of the Windshield,	311
Backglass and Wiper Blades	311
Cleaning the Outside of Your Vehicle	313
Cleaning Tires	314
Finish Damage	314
Underbody Maintenance	314
Chemical Paint Spotting	315
Appearance Care Materials Chart	316
Vehicle Identification Number (VIN)	316
Service Parts Identification Label	316
Electrical System	322
Replacement Bulbs	322
Capacities and Specifications	323
Air Conditioning Refrigerants	324
Maintenance Schedule	325
Introduction	326
Your Vehicle and the Environment	326
How This Section is Organized	327
Part A: Scheduled Maintenance Services	328
Using Your Maintenance Schedule	328
Short Trip/City Definition	329
Short Trip/City Intervals	329
Long Trip/Highway Definition	330
Long Trip/Highway Intervals	330
Short Trip/City Maintenance Schedule	331
Long Trip/Highway Maintenance Schedule	354
Part B: Owner Checks and Services	367
Part C: Periodic Maintenance Inspections	371
Part D: Recommended Fluids and Lubricants	373
Part E: Maintenance Record	375
Customer Assistance Information	377
Customer Satisfaction Procedure	378
Address for Writing to Chevrolet/Geo	380
Assistance for Text Telephone (TTY) Users	380
Chevrolet/Geo Roadside Assistance Program	381
Phone Number for Roadside Assistance	381
Canadian Roadside Assistance	383
Chevrolet/Geo Courtesy Transportation	384
BBB Autoline Information	385
Warranty Information	386
Reporting Safety Defects to the United States	386
Reporting Safety Defects to Canada	387
Reporting Safety Defects to General Motors	387
Ordering Service Publications in Canada	387
How to Order Service Publications	388
Order Form for Service Publications	389