1997 Chevrolet Astro Owner's Manual - Page 378
1997 Chevrolet Astro Manual
Page 378 highlights
Customer Satisfaction Procedure Chevrolet dealers have the facilities, trained technicians and up-to-date information to promptly address any concerns you may have. However, if a concern has not been resolved to your complete satisfaction, take the following steps: STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the Sales, Service or Parts Manager, contact the owner of the dealership or the General Manager.
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 |
 |
Customer
Satisfaction
Procedure
Chevrolet dealers have the facilities, trained technicians
and up-to-date information
to
promptly address any
concerns you
may have. However,
if
a concern has not
been resolved to your complete satisfaction, take the
following steps:
STEP
ONE
--
Discuss
your concern with
a
member
of
dealership management. Normally, concerns can
be quickly resolved at that level.
If
the matter
has
already been reviewed with the Sales, Service or Parts
Manager, contact the owner
of
the dealership or the
General Manager.