2011 Chevrolet Tahoe Owner's Manual - Page 234

7-20 Infotainment System If any error occurs repeatedly or if an error cannot be corrected, contact your dealer. If the radio displays an error message, write it down and provide it to your dealer when reporting the problem. Notice: If a label is added to a CD, more than one CD is inserted into the slot at a time, or an attempt is made to play scratched or damaged CDs, the CD player could be damaged. While using the CD player, use only CDs in good condition without any label, load one CD at a time, and keep the CD player and the loading slot free of foreign materials, liquids, and debris. If an error displays, see "CD Messages" later in this section. CD Player Messages CHECK DISC: If this message displays and/or the CD ejects, it could be for one of the following reasons: . It is very hot. When the temperature returns to normal, the CD should play. The road is very rough. When the road becomes smoother, the CD should play. The CD is dirty, scratched, wet, or upside down. The air is very humid. If so, wait about an hour and try again. There could have been a problem while burning the CD. The label could be caught in the CD player. CD/DVD Player Care of the CD and DVD Player Do not add any label to a disc. It could get caught in the CD or DVD player. If a disc is recorded on a personal computer and a description label is needed, try labeling the top of the recorded disc with a marking pen. The use of CD/DVD lens cleaners is not advised, due to the risk of contaminating the lens of the optics with lubricants internal to the CD and DVD player mechanism. . . . Care of CDs and DVDs If playing a CD-R or CD-RW, the sound quality can be reduced due to CD-R or CD-RW quality, the method of recording, the quality of the music that has been recorded, and th e way the CD-R or CD-RW has been handled. Handle them carefully. Store CD-Rs or CD-RWs in their original cases or other . . If the CD is not playing correctly, for any other reason, try a known good CD.