2006 Infiniti Q45 Owner's Manual - Page 200

TROUBLESHOOTING GUIDE The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for the appropriate error. Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved. Solution 1. Ensure that the command format is valid, see Command list in this section. 2. Ensure that the command is given after the tone while "LISTENING" is displayed. 3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level. 4. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on. NOTE: If it is too noisy to use the phone, it is likely that voice commands will not be recognized. 5. If optional words of the command have been omitted, then the command should be tried with these in place. 6. If a number of commands have been given in rapid succession resulting in the message "COMMAND NOT RECOGNIZED" to be displayed, then allow the system to recover (approximately one minute) before trying the command again. 7. If the system consistently fails to recognize commands, the voice training procedure should be carried out to improve the recognition response for the speaker. Displays "NO SPEECH DETECTED". 1. Ensure that the command is given after the tone while "LISTENING" is displayed. 2. Ensure that the command is given within a maximum of five seconds from the end of the tone. NOTE: Be sure you know what to say before pushing the Voice button. Displays "NAMETAG NOT 1. This response will be received when storing a nametag if the nametag being given has already been stored. This can be confirmed UNIQUE". by giving the Radio Directory of Phone Directory command. 2. If this response is received and the nametag has not been used already, then it is too similar to an existing nametag or voice grammar and an alternative should be used. The system consistently selects 1. Ensure that the nametag requested matches what was originally stored. This can be confirmed by giving the Radio Directory or the wrong nametag. Phone Directory command. 2. Delete one of the nametags being confused and replace it with a different nametag. Symptom/error message Displays "COMMAND NOT RECOGNIZED" or the system fails to interpret the command correctly. 4-62 Monitor, climate, audio and voice-activated control systems