2008 Infiniti G37 Owner's Manual - Page 204

2008 Infiniti G37 Manual

Page 204 highlights

Troubleshooting guide Symptom Check if the CD/CF was inserted correctly. Check if the CD/CF is scratched or dirty. Check if there is condensation inside the player, and if there is, wait until the condensation is gone (about 1 hour) before using the player. If there is a temperature increase error, the player will play correctly after it returns to the normal temperature. Cannot play If there is a mixture of music CD files (CD-DA data) and MP3/WMA files on a CD, only the music CD files (CD-DA data) will be played. Files with extensions other than ".MP3", ".WMA", ".mp3" or ".wma" cannot be played. In addition, the character codes and number of characters for folder names and file names should be in compliance with the specifications. Check if the disc or the file is generated in an irregular format. This may occur depending on the variation or the setting of MP3/WMA writing applications or other text editing applications. Check if the finalization process, such as session close and disc close, is done for the disc. Check if the CD/CF is protected by copyright. Poor sound quality Check if the CD/CF is scratched or dirty. It takes a relatively long time before the music If there are many folder or file levels on the MP3/WMA CD/CF, or if it is a multisession disc, some time may be restarts playing. quired before the music starts playing. Music cuts off or skips Skipping with high bit rate files Move immediately to the next song when playing. The songs do not play back in the desired order. The writing software and hardware combination might not match, or the writing speed, writing depth, writing width, etc., might not match the specifications. Try using the slowest writing speed. Skipping may occur with large quantities of data, such as for high bit rate data. When a non-MP3/WMA file has been given an extension of ".MP3", ".WMA", ".mp3" or ".wma", or when play is prohibited by copyright protection, the player will skip to the next song. The playback order is the order in which the files were written by the writing software, so the files might not play in the desired order. Cause and Countermeasure 4-36 Monitor, climate, audio, phone and voice recognition systems

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Troubleshooting guide
Symptom
Cause and Countermeasure
Cannot play
Check if the CD/CF was inserted correctly.
Check if the CD/CF is scratched or dirty.
Check if there is condensation inside the player, and if there is, wait until the condensation is gone (about 1 hour)
before using the player.
If there is a temperature increase error, the player will play correctly after it returns to the normal temperature.
If there is a mixture of music CD files (CD-DA data) and MP3/WMA files on a CD, only the music CD files (CD-DA
data) will be played.
Files with extensions other than “.MP3”, “.WMA”, “.mp3” or “.wma” cannot be played. In addition, the character
codes and number of characters for folder names and file names should be in compliance with the specifications.
Check if the disc or the file is generated in an irregular format. This may occur depending on the variation or the
setting of MP3/WMA writing applications or other text editing applications.
Check if the finalization process, such as session close and disc close, is done for the disc.
Check if the CD/CF is protected by copyright.
Poor sound quality
Check if the CD/CF is scratched or dirty.
It takes a relatively long time before the music
starts playing.
If there are many folder or file levels on the MP3/WMA CD/CF, or if it is a multisession disc, some time may be re-
quired before the music starts playing.
Music cuts off or skips
The writing software and hardware combination might not match, or the writing speed, writing depth, writing
width, etc., might not match the specifications. Try using the slowest writing speed.
Skipping with high bit rate files
Skipping may occur with large quantities of data, such as for high bit rate data.
Move immediately to the next song when
playing.
When a non-MP3/WMA file has been given an extension of “.MP3”, “.WMA”, “.mp3” or “.wma”, or when play is
prohibited by copyright protection, the player will skip to the next song.
The songs do not play back in the desired
order.
The playback order is the order in which the files were written by the writing software, so the files might not play
in the desired order.
4-36
Monitor, climate, audio, phone and voice recognition systems