2003 Mercedes ML-Class Owner's Manual - Page 164

Controls in detail Useful features When the connection is established, the message ROADSIDE ASSISTANCE - CALL CONNECTED appears in the MCS display. The Tele Aid system will transmit data generating the vehicle identification number, model, color and location (subject to availability of cellular and GPS signals). The Mercedes-Benz Roadside assistance dispatcher will either dispatch a qualified Mercedes-Benz technician or arrange to tow your vehicle to the nearest Mercedes-Benz Light Truck Center. For services such as labor and/or towing, charges may apply. Refer to the Roadside Assistance manual for more information. These programs are only available in the USA: Sign and Drive services: Services such as jump start, a few gallons of fuel or the replacement of a flat tire with the vehicle spare tire are obtainable, Remote Vehicle Diagnostics: This function permits the Mercedes-Benz Roadside Assistance dispatcher to download malfunction codes and actual vehicle data. i The indicator lamp in the Roadside Assistance button • remains illuminated in red for approx. 10 seconds during the system self-check after turning the key in the steering lock to position 2 (together with the SOS button and the Information button ¡). See system self-check ( page 160) when the indicator lamp does not light up in red or stays on longer than approximately 10 seconds. i While the call is connected you can change to navigation menu by pressing NAVI button on the MCS unit. A voice connection between the Roadside Assistance dispatcher and the occupants of the vehicle will be established. When a voice connection is established the audio system mutes and the message TELE AID - ROADSIDE ASSISTANCE CALL ACTIVE appears in the MCS display. Describe the nature of the need for assistance. 164