Home » Mercedes Manuals » 2011 Mercedes C-Class » Manual Viewer

2011 Mercedes C-Class Owner's Manual - Page 231

2011 Mercedes C-Class Manual

Get 2011 Mercedes C-Class PDF manuals and user guides

View all 2011 Mercedes C-Class manuals

Page 231 highlights

Features Roadside Assistance call button Mercedes-Benz technician or organizes for your vehicle to be transported to the nearest authorized Mercedes-Benz Center. You may be charged for services such as repair work and/or towing. Further details are available in your mbrace manual. 229 X Press and hold Roadside Assistance button : for more than two seconds. A call to a Mercedes-Benz Roadside Assistance Representative is initiated. The indicator lamp in Roadside Assistance button : flashes while the call is active. The Connecting Call message appears in the multifunction display and the audio system or COMAND is muted. i If the indicator lamp in MB info call button : flashes continuously and it was not possible to establish a voice connection to the Response Center, then the mbrace system has failed to initiate a Roadside Assistance call (e.g. the corresponding cellular phone network is not available). The Call Failed message appears in the multifunction display. X To end a call: press the ~ button on the multifunction steering wheel. Press the corresponding button for ending a phone call on the audio system or on COMAND. or X If a connection can be established, the Call Connected message appears in the multifunction display. If a mobile phone network is available and there is sufficient GPS reception, the mbrace system transmits data to the Response Center, for example: Rcurrent i Sign and Drive services28: you are not charged for services such as jump-starting, providing a few gallons of fuel for a fuel tank that has been run dry or changing a flat tire with the vehicle's own spare tire. MB Info call button location of the vehicle Rvehicle identification number Rvehicle model Rvehicle color i The audio system or COMAND display shows that an mbrace call is active. You can switch to the navigation menu by pressing the NAVI button on COMAND during the call. Spoken commands are not available. A voice connection is established between the Mercedes-Benz Roadside Assistance Representative and the vehicle occupants. X Describe the type of assistance needed. The Mercedes-Benz Roadside Assistance Representative either sends a qualified 28 USA only. Z Loading, stowing and features

Section	Page
Introduction	20
Product information	20
Operator's Manual	20
Notes on the Operator's Manual	20
Vehicle equipment	20
Service and vehicle operation	20
Service and literature	20
Information for customers in California	21
Maintenance	21
Breakdown assistance	21
Change of address or ownership	21
Vehicle operation outside the USA and Canada	22
Operating safety	22
Safety notes	22
Problems with your vehicle	23
Reporting malfunctions relevant to safety	23
Limited Warranty	24
Data stored in the vehicle	24
Information regarding electronic recording devices	24
At a glance	26
Exterior view	26
Cockpit	27
Instrument cluster	28
Overview	28
Warning and indicator lamps	29
Multifunction steering wheel	30
Center console	31
Overhead control panel	32
Door control panel	33
Safety	36
Vehicle equipment	36
Occupant safety	36
Overview of occupant safety	36
SRS (Supplemental Restraint System)	36
Air bags	38
Occupant classification system (OCS)	43
BabySmart™ air bag deactivation system	48
NECK-PRO head restraints (except C63 AMG)	51
Resetting triggered NECK-PRO head restraints (except AMG vehicles)	52
Seat belts	52
Children in the vehicle	57
Important safety notes	57
Child restraint systems	58
Child-proof locks	62
Panic alarm	63
Driving safety systems	63
Overview of driving safety systems	63
Important safety notes	63
ABS (Anti-lock Braking System)	64
BAS (Brake Assist)	64
ESP® (Electronic Stability Program)	65
EBD	68
Adaptive Brake	68
Anti-theft systems	68
Immobilizer	68
ATA (Anti-Theft Alarm system)	69
Opening and closing	72
Vehicle equipment	72
SmartKey	72
Important safety notes	72
General information	72
SmartKey functions	72
KEYLESS-GO	73
Changing the settings of the locking system	75
Restoring the factory settings	75
Mechanical key	75
SmartKey battery	76
Problems with the SmartKey	78
Doors	79
Important safety notes	79
Unlocking and opening doors from the inside	80
Centrally locking and unlocking the vehicle from the inside	80
Automatic locking	80
Unlocking the driver's door (mechanical key)	81
Locking the vehicle (mechanical key)	81
Trunk	82
Important safety notes	82
Opening and closing manually	82
Automatic opening and closing from the outside	83
Opening automatically from the inside	83
Locking the trunk separately	84
Unlocking the trunk (mechanical key)	84
Emergency trunk release	84
Side windows	85
Important safety notes	85
Opening and closing the side windows	86
Convenience opening	86
Convenience closing	86
Resetting the side windows	87
Problems with the side windows	88
Sliding sunroof	88
Important safety notes	88
Operating the tilt/sliding sunroof	90
Operating the panorama sliding sunroof	91
Operating the roller sunblinds of the panorama sliding sunroof	91
Problems with the sliding sunroof	92
Seats, steering wheel and mirrors	94
Vehicle equipment	94
Correct driver's seat position	94
Seats	95
Important safety notes	95
Adjusting the seat manually and electrically	96
Adjusting the seat electrically	96
Adjusting the head restraints	97
Adjusting the lumbar support	99
Adaptive seat backrests (AMG vehicles)	99
Switching the seat heating on/off	99
Steering wheel	100
Important safety notes	100
Adjusting the steering wheel manually	100
Adjusting the steering wheel electrically	100
EASY-ENTRY/EXIT	101
Mirrors	101
Rear-view mirror	101
Exterior mirrors	102
Automatic anti-glare mirrors	103
Parking position for the exterior mirror on the front-passenger side	103
Memory functions	104
Storing settings	104
Calling up a stored setting	105
Lights and windshield wipers	108
Vehicle equipment	108
Exterior lighting	108
Important safety notes	108
Notes on driving abroad	108
Light switch	108
Combination switch	110
Hazard warning lamps	111
Headlamp cleaning system	111
Active light function	111
Cornering light function	112
Headlamps fogged up on the inside	112
Interior lighting	112
Overview of interior lighting	112
Interior lighting control	113
Crash-responsive emergency lighting	113
Changing bulbs	113
Important safety notes	113
Overview: changing bulbs/bulb types	114
Changing the front bulbs	115
Changing the rear bulbs	116
Windshield wipers	117
Important safety notes	117
Switching the windshield wipers on/off	118
Replacing the wiper blades	118
Problems with the windshield wipers	119
Climate control	122
Vehicle equipment	122
Overview of climate control systems	122
Important safety notes	122
Control panel for the dual-zone automatic climate control	123
Operating the control systems	124
Switching the control on/off	124
Switching cooling with air dehumidification on/off	124
Setting climate control to automatic	125
Setting the temperature	125
Setting the air distribution	125
Setting the airflow	126
Switching the MONO function on/off	126
Defrosting the windshield	126
Maximum cooling MAX COOL	126
Defrosting the windows	127
Rear window heating	127
Activating/deactivating air-recirculation mode	127
Setting the air vents	128
Important safety notes	128
Setting the center air vents	128
Setting the side air vents	128
Setting the air vent in the glove box	129
Setting the rear-compartment air vents	129
Driving and parking	132
Vehicle equipment	132
Notes on breaking-in a new vehicle	132
The first 1000 miles (1500 km)	132
AMG vehicles with rear axle locking differential	132
Driving	132
Important safety notes	132
SmartKey positions	133
Starting the engine	135
Pulling away	136
Problems with the engine	138
Manual transmission	139
Important safety notes	139
Gear lever	139
Engaging reverse gear	139
Shift recommendation	140
Automatic transmission	140
Important safety notes	140
Selector lever	140
Transmission positions	141
Gearshifting	141
Driving tips	141
Program selector button	142
Steering wheel paddle shifters	143
Automatic drive program	143
Shift ranges	143
Manual drive program	144
Problems with the transmission	146
Releasing the parking lock manually	146
Transfer case	146
Refueling	147
Important safety notes	147
gasoline	147
Refueling	148
Emergency fuel filler flap release	148
Problems with the fuel and fuel tank	150
Parking	150
Important safety notes	150
Switching off the engine	151
Parking brake	151
Parking up the vehicle	152
Driving tips	152
General driving tips	152
Brakes	153
Driving on wet roads	156
Winter driving	156
Driving abroad	157
Driving systems	158
Cruise control	158
Dynamic handling package with sports mode	160
PARKTRONIC	161
Rear view camera	164
On-board computer and displays	168
Vehicle equipment	168
Important safety notes	168
Displays and operation	168
Coolant temperature gauge	168
Tachometer	169
Outside temperature display	169
Speedometer with segments	169
Operating the on-board computer	169
Multifunction display	170
Menus and submenus	171
Menu overview	171
Trip menu	172
AMG menu in AMG vehicles	173
Navigation menu	176
Audio menu	177
Telephone menu	178
Assistance menu	179
Maintenance menu	180
Settings menu	180
Display messages	185
Hiding display messages	185
Message memory	185
Safety systems	186
Brakes	191
Lights	193
Engine	196
Driving systems	199
Tires	199
Vehicle	202
SmartKey	203
Warning and indicator lamps in the instrument cluster	205
Brakes	205
Seat belts	206
Safety systems	208
Engine	212
Tires	214
Loading, stowing and features	218
Vehicle equipment	218
Loading guidelines	218
Stowage compartments	218
Important safety notes	218
Stowage compartments in the front	218
Stowage compartments in the rear	219
Stowage areas	219
Parcel nets	219
Rear bench seat through-loading feature	220
Securing cargos	221
Stowage well under the trunk floor	221
Roof carrier	222
Features	222
Cup holder	222
Sun visors	223
Roller sunblinds for the rear side windows	224
Rear window roller sunblind (Sedan)	224
Ashtray	225
Cigarette lighter	226
mbraceThe system is called TELEAID in Canada.	228
Garage door opener	234
Compass	237
Floormat on the driver's side	238
Maintenance and care	240
Vehicle equipment	240
Engine compartment	240
Hood	240
Engine oil	241
Checking and adding other service products	242
Maintenance	244
Service interval display	244
Care	245
Notes on care	245
Exterior care	246
Interior care	249
Breakdown assistance	254
Vehicle equipment	254
After an accident	255
Where will I find...?	255
First-aid kit	255
Vehicle tool kit	255
"Minispare" emergency spare wheel	256
Flat tire	256
Preparing the vehicle	256
Changing a wheel and mounting the spare wheel	257
MOExtended run-flat system	261
Battery	261
Important safety notes	261
Charging the battery	263
Jump-starting	264
Towing and tow-starting	266
Important safety notes	266
Installing/removing the towing eye	266
Towing the vehicle with the rear axle raised	267
Towing vehicles with both axles on the ground	267
Transporting the vehicle	268
Tow-starting (emergency engine starting)	268
Fuses	268
Important safety notes	268
Before changing a fuse	269
Fuse box in the dashboard	269
Fuse box in the engine compartment	269
Fuse box in the trunk	270
Tires and wheels	272
Vehicle equipment	272
Important safety notes	272
Directives to be observed	273
Maintenance and care of wheels and tires	273
Checking wheels and tires	273
Service life of tires	273
Tire tread	273
Storing tires	274
Cleaning tires	274
Tire pressures	274
Recommended tire pressures	274
Important notes on tire pressures	275
Tire pressure too low or too high	276
Checking tire pressures	277
Tire pressure loss warning system (Canada only)	277
Tire pressure monitoring system (USA only)	279
Maximum tire pressures	282
Loading the vehicle	282
Instruction labels for tires and loads	282
Maximum permissible gross vehicle weight rating	283
Number of seats	283
Determining the maximum load	284
Vehicle identification plate	285
Trailer load/noseweight	286
Maximum tire load	286
Direction of rotation	286
Uniform Tire Quality Grading Standards	286
Overview of tire quality standards	286
Tread wear	287
Traction	287
Temperature	287
Interchanging the wheels	288
Tire labeling	288
Overview of tire labeling	288
Tire size designation, load-bearing capacity and speed index	289
Load index	291
DOT, Tire Identification Number (TIN)	291
Tire ply material	292
Definitions for tires and loading	292
Tire ply composition and material used	292
Bar	292
DOT (Department of Transportation)	292
Average weight of the vehicle occupants	292
Uniform Tire Quality Grading Standards	292
Recommended tire pressure	292
Increased vehicle weight due to optional equipment	293
Wheel rim	293
GAWR (Gross Axle Weight Rating)	293
Speed index	293
GVW (Gross Vehicle Weight)	293
GVWR (Gross Vehicle Weight Rating)	293
Maximum loaded vehicle weight	293
Kilopascal (kPa)	293
Load index	293
Unladen weight	293
Maximum tire load	293
Maximum permissible tire pressure	294
Maximum load on one tire	294
PSI (pounds per square inch)	294
Aspect ratio	294
Tire pressure	294
Tire tread	294
Tire bead	294
Sidewall	294
Weight of optional extras	294
TIN (Tire Identification Number)	294
Load bearing index	294
Traction	294
Wear indicator	294
Distribution of the vehicle occupants	295
Maximum permissible payload weight	295
Wheel/tire combinations	295
Points to remember	295
Tires of the same dimensions	297
Mixed size tires	297
Spare wheel	300
Technical data	304
Vehicle equipment	304
Genuine Mercedes-Benz parts	304
Warranty	304
Vehicle identification plates	305
Vehicle identification plate with vehicle identification number (VIN) and paint code number	305
Vehicle identification number (VIN)	305
Engine number	306
Service products and capacities	306
Important safety notes	306
Capacities	307
Fuel	308
Engine oil	310
Refrigerant of the air-conditioning system	311
Brake fluid	311
Coolant	312
Windshield and headlamp cleaning system	312
Vehicle data	313
Vehicle data, C 250	313
Vehicle data, C 250 4MATIC	313
Vehicle data, C 300	313
Vehicle data, C 300 4MATIC	314
Vehicle data, C 350	314
Vehicle data, C 350 4MATIC	314
Vehicle data, C 63 AMG	315
Internet	319

Match case Limit results 1 per page

Roadside Assistance call button

Press and hold Roadside Assistance

button

for more than two seconds.

A call to a Mercedes-Benz Roadside

Assistance Representative is initiated. The

indicator lamp in Roadside Assistance

button

flashes while the call is active.

The

Connecting Call

message appears in

the multifunction display and the audio

system or COMAND is muted.

If a connection can be established, the

Call

Connected

message appears in the

multifunction display.

If a mobile phone network is available and

there is sufficient GPS reception, the mbrace

system transmits data to the Response

Center, for example:

current location of the vehicle

vehicle identification number

vehicle model

vehicle color

The audio system or COMAND display

shows that an mbrace call is active. You can

switch to the navigation menu by pressing

the NAVI button on COMAND during the

call. Spoken commands are not available.

A voice connection is established between

the Mercedes-Benz Roadside Assistance

Representative and the vehicle occupants.

Describe the type of assistance needed.

The Mercedes-Benz Roadside Assistance

Representative either sends a qualified

Mercedes-Benz technician or organizes for

your vehicle to be transported to the nearest

authorized Mercedes-Benz Center. You may

be charged for services such as repair work

and/or towing. Further details are available

in your mbrace manual.

If the indicator lamp in MB info call

button

flashes continuously and it was

not possible to establish a voice

connection to the Response Center, then

the mbrace system has failed to initiate a

Roadside Assistance call (e.g. the

corresponding cellular phone network is

not available). The

Call Failed

message

appears in the multifunction display.

To end a call:

press the

button on the

multifunction steering wheel.

Press the corresponding button for ending

a phone call on the audio system or on

COMAND.

Sign and Drive services

: you are not

charged for services such as jump-starting,

providing a few gallons of fuel for a fuel tank

that has been run dry or changing a flat tire

with the vehicle's own spare tire.

MB Info call button

USA only.

Features

229

Loading, stowing and features