2011 Mercedes C-Class Owner's Manual - Page 233

2011 Mercedes C-Class Manual

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Features i If you select No, the address can be stored in the address book. i The Destination Download function is available if the corresponding cellular phone network is available and data transfer is possible. Search & Send "Search & Send" is a destination entry service. You can find further information on "Search & Send" in the separate COMAND operating instructions. command for vehicle remote unlocking has been received. If you pull the trunk handle for more than 20 seconds before receiving authorization for remote unlocking, you must wait 15 minutes before you can pull on the handle of the trunk lid again. 231 Remote vehicle locking in an emergency If you forget to lock your vehicle but are no longer in the vicinity of the vehicle, it can be locked for you by the Response Center. The vehicle can be locked remotely up to four days after the ignition was last switched off. X Contact the following service hotlines: RUSA: Response Center under 866-990-9007 RCanada: Customer Service under 1-888-923-8367 You will be asked for your PIN. The next time you are in your vehicle and switch on the ignition, the Tele Aid Doors locked by remote control message appears in the multifunction display. Vehicle remote opening If you have unintentionally locked your vehicle (e.g. the SmartKey is inside the vehicle) and a replacement key is not available: X Contact the following service hotlines: RUSA: Response Center under the number 866-990-9007 RCanada: Customer Service under 1-888-923-8367 You will be asked for your password. X Return to your vehicle at the time arranged with the Response Center. X Pull the trunk handle for at least 20 seconds until the indicator lamp in the SOS button (Y page 227) flashes. The Connecting Call message appears in the multifunction display. Alternatively, the vehicle can also be opened via the Internet in the "Owners Online" section using your ID number and password30. i The vehicle remote locking feature is available when the relevant mobile phone network is available and data connection is possible. Stolen Vehicle Recovery Services If your vehicle has been stolen: X i Vehicle remote unlocking is only possible if the corresponding cellular phone network is accessible. The SOS button flashes and the Connecting Call message appears in the multifunction display to confirm that the Contact the police. The police will issue an incident report. This report has a number. X This number will be forwarded to the Response Center together with your PIN. The Response Center will then attempt to covertly contact the mbrace system. The Response Center contacts you and the local law enforcement authority if the vehicle is located. However, only the law 30 USA only. Z Loading, stowing and features

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i
If you select
No
, the address can be stored
in the address book.
i
The Destination Download function is
available if the corresponding cellular
phone network is available and data
transfer is possible.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
X
Contact the following service hotlines:
R
USA:
Response Center under the
number 866-990-9007
R
Canada:
Customer Service under
1-888-923-8367
You will be asked for your password.
X
Return to your vehicle at the time arranged
with the Response Center.
X
Pull the trunk handle for at least 20
seconds until the indicator lamp in the SOS
button (
Y
page 227) flashes.
The
Connecting Call
message appears in
the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
section using your ID number and
password
30
.
i
Vehicle remote unlocking is only possible
if the corresponding cellular phone
network is accessible.
The SOS button flashes and the
Connecting Call
message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization
for remote unlocking, you must wait 15
minutes before you can pull on the handle
of the trunk lid again.
Remote vehicle locking in an
emergency
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Response Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
X
Contact the following service hotlines:
R
USA:
Response Center under
866-990-9007
R
Canada:
Customer Service under
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the
Tele Aid Doors
locked by remote control
message
appears in the multifunction display.
i
The vehicle remote locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen Vehicle Recovery Services
If your vehicle has been stolen:
X
Contact the police.
The police will issue an incident report. This
report has a number.
X
This number will be forwarded to the
Response Center together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the
vehicle is located. However, only the law
30
USA only.
Features
231
Loading, stowing and features
Z