2011 Mercedes ML-Class Owner's Manual - Page 277

Features You are prompted to confirm route guidance to the entered address. X 275 The system calculates the route and subsequently starts the route guidance with the address entered. i If you select No, the address can be stored in the address book. i The Destination Download function is available if the corresponding cellular phone network is available and data transfer is possible. Search & Send "Search & Send" is a destination entry service. You can find further information on "Search & Send" in the separate COMAND operating instructions. i Vehicle remote unlocking is only possible if the corresponding cellular phone network is accessible. The SOS button flashes and the Call Connected message appears in the multifunction display to confirm that the command for vehicle remote unlocking has been received. If you pull the tailgate handle for more than 20 seconds before receiving authorization for remote unlocking from the Response Center, you must wait 15 minutes before you can pull on the handle of the tailgate again. Stolen Vehicle Recovery Services If your vehicle has been stolen: X Vehicle remote opening If you have unintentionally locked your vehicle (e.g. the SmartKey is inside the vehicle) and a replacement key is not available: X Contact the following service hotlines: RUSA: Response Center under the number 866-990-9007 RCanada: Customer Service under 1-888-923-8367 You will be asked for your password. X Return to your vehicle at the time arranged with the Response Center. X Pull the tailgate handle for at least 20 seconds until the indicator lamp in the SOS button (Y page 271) flashes. The Connecting Call message appears in the multifunction display. Contact the police. The police will issue an incident report. This report has a number. X This number will be forwarded to the Response Center together with your PIN. The Response Center will then attempt to covertly contact the mbrace system. The Response Center contacts you and the local law enforcement authority if the vehicle is located. However, only the law enforcement authority is informed of the location of the vehicle. i If the anti-theft alarm system remains activated for longer than thirty seconds, mbrace is automatically connected to the Customer Assistance Center. 43 USA only. Z Loading, stowing and features Select Yes using the = button or select ; on COMAND. X Press the 9 button on COMAND to confirm. Alternatively, the vehicle can also be opened via the Internet in the "Owners Online" section using your ID number and password43.