1996 Pontiac Grand Am Owner's Manual - Page 333

..., . . .L ..., your complete satisfaction.If your concern has not been following steps: resolved to your satisfaction, take the In the Bahamas: 1-800-389-0009 0 STEP ONE -- Discuss your concern with a member In Bermuda, Barbados, Antigua and,fie British Virgin Islands: 1-800-534-0122 of dealer management. Normally, concerns can be 0 In all other Caribbean countries: 1-809-763-1315 If quickly resolved at that level. the matter has already In other overseas locations, call GM North American been reviewed with the Sales, Service, or Parts Manager, dealership or the General Export in Sales Canada at 1-905-644-4112 contact owner of the the Manager. For prompt assistance, please have the following information available to give the Customer Assistance STEP TWO -- If after contacting a member of dealership management,it appears your concern cannot Representative: be resolved by the dealership without further help, e Your name, address, home and business telephone contact the Pontiac Customer Assistance Center by numbers GM calling 1-800-PM-CARES. In Canada, contact Vehicle Identification Number (This is available of Canada Customer Assistance Center in Oshawa by from the vehicle registrationor title, or the plate at calling 1-800-263-3777 (English) or 1-800-263-7854 the top left the instrument panel visible of and (French). through the windshield.) Canada, call For help outsideof the United States and 0 Dealership name and location the following numbers as appropriate: Vehicle delivery date and present mileage In Mexico: (525) 625-3256 Nature of concern In Puerto Rico: 1-800-496-9992 (English) or 1-800-496-9993 (Spanish) In the U.S. Virgin Islands: 1-800-496-9994 In the Dominican Republic: 1-800-751-4135 (English) or 1-800-751-4136 (Spanish)