ATI 9800PRO User Guide - Page 50

Basic troubleshooting tips, Re-run the Sound Initialization Wizard

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44 Reference Basic troubleshooting tips Problem No video Poor TV reception No sound Possible Solution • Check that the card is seated properly in its expansion slot. If the problem still exists, try a different expansion slot. • Ensure that the monitor cable is securely fastened to the card. • Make sure that the monitor and computer are plugged in and receiving power. • If necessary, disable any built-in graphics capabilities on your mother board. For more information, consult your computer's manual or manufacturer. (Note: some manufacturers do not allow the built-in graphics to be disabled or to become the secondary display.) • Make sure that you selected the appropriate monitor when you installed your enhanced driver. • If you use an indoor antenna, you will get the best results with an amplified model. Place it as far away from the PC monitor as possible, to avoid interference. • Splitting the cable or antenna input can reduce the signal quality. For the best reception, connect the cable or antenna directly to your card. • Make sure that your audio card's line input is active (see Windows® Volume Control on page 24). • Ensure that you have connected the audio cable from your ALL-IN-WONDER card to the LINE IN connector on your sound card. • Re-run the Sound Initialization Wizard: 1. Click the setup button. 2. Click the Display tab. 3. Click the Initialization Wizard button. 4. Click Next> twice, and check the Audio Input setting.

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44
Reference
Basic troubleshooting tips
Problem
Possible Solution
No video
•
Check that the card is seated properly in its expansion
slot. If the problem still exists, try a different expansion
slot.
•
Ensure that the monitor cable is securely fastened to
the card.
•
Make sure that the monitor and computer are plugged
in and receiving power.
•
If necessary, disable any built-in graphics capabilities on
your mother board. For more information, consult your
computer’s manual or manufacturer.
(Note: some
manufacturers do not allow the built-in graphics to be
disabled or to become the secondary display.)
•
Make sure that you selected the appropriate monitor
when you installed your enhanced driver.
Poor TV
reception
•
If you use an indoor antenna, you will get the best
results with an amplified model.
Place it as far away
from the PC monitor as possible, to avoid interference.
•
Splitting the cable or antenna input can reduce the
signal quality.
For the best reception, connect the cable
or antenna directly to your card.
No sound
•
Make sure that your audio card’s line input is active
(see
Windows® Volume Control
on page 24).
•
Ensure that you have connected the audio cable from
your ALL-IN-WONDER card to the LINE IN connector
on your sound card.
•
Re-run the Sound Initialization Wizard:
1. Click the setup button.
2. Click the Display tab.
3. Click the Initialization Wizard button.
4. Click Next> twice, and check the Audio Input setting.