ATI V7300 User Guide - Page 44

General Problems, Problem, Possible Solution

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38 Troubleshooting General Problems Problem Computer Does Not Boot-Up Properly No Display Possible Solution • Verify that the installation instructions were properly followed. • Check that the card is properly installed in your system and connected to your monitor. • If you have problems during start-up, restart your computer in Safe Mode. While starting Windows® 2000 and Windows® XP, press and hold F8 until you see the Windows® Advanced Options Menu. Use the arrow keys to select Safe Mode, and press Enter. • Check the system configuration utility of your operating system for the interrupt assignments. • Make sure that the auxilary power cable is attached to the graphics card. • Contact ATI's Customer Care or your local technical support. • Check that the card is seated properly in its expansion slot. • Ensure that the monitor cable is securely fastened to the card. • Make sure that the monitor and computer are plugged in and receiving power. • If necessary, disable any built-in graphics capabilities on your mother board. For more information, consult your computer's manual or manufacturer. (Note: some manufacturers do not allow the built-in graphics to be disabled or to become the secondary display.) • Make sure that you selected the appropriate monitor when you installed your enhanced driver. • Make sure that the auxilary power cable is attached to the graphics card.

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38
Troubleshooting
General Problems
Problem
Possible Solution
Computer Does
Not Boot-Up
Properly
•
Verify that the installation instructions were properly
followed.
•
Check that the card is properly installed in your
system and connected to your monitor.
•
If you have problems during start-up, restart your
computer in
Safe Mode
.
While starting Windows® 2000 and Windows® XP,
press and hold
F8
until you see the Windows®
Advanced Options Menu. Use the arrow keys to select
Safe Mode
, and press
Enter
.
•
Check the system configuration utility of your
operating system for the interrupt assignments.
•
Make sure that the auxilary power cable is attached to
the graphics card.
•
Contact ATI’s Customer Care or your local technical
support.
No Display
•
Check that the card is seated properly in its expansion
slot.
•
Ensure that the monitor cable is securely fastened to
the card.
•
Make sure that the monitor and computer are plugged
in and receiving power.
•
If necessary, disable any built-in graphics capabilities
on your mother board. For more information, consult
your computer’s manual or manufacturer. (Note: some
manufacturers do not allow the built-in graphics to be
disabled or to become the secondary display.)
•
Make sure that you selected the appropriate monitor
when you installed your enhanced driver.
•
Make sure that the auxilary power cable is attached to
the graphics card.