ATI V7300 User Guide - Page 48

42 Warranty Information Service Mail Access Additional Info ATI TECHNOLOGIES INC. Attention: Customer Care 1 Commerce Valley Drive East Markham, Ontario Canada L3T 7X6 • Complimentary. Disclaimer ATI Customer Care will work to resolve your issue and help you to get your product up and running. If your issue is not resolved, our technicians will determine whether the difficulty you are experiencing is the result of the product, whether your product contains a defect, and whether your product should be returned to ATI for warranty service. • ATI Customer Care is unable to assist with refunds, returns, or exchange-specific inquiries. If resolving the problem being experienced is critical to your decision to keep the product, it is your responsibility to ensure that you know and are within the period of time your reseller will allow for refunds, returns, or exchange. • ATI is not responsible for any expense incurred accessing Customer Care. It is expected that customers will review the expense associated with the available support options and will choose the method that best meets their needs and budget. • ATI Customer Care reserves the right to limit support options for products that are not registered or are at End of Life. Warranty Information Hardware Warranty Service Statement ATI Technologies Inc. warrants to the original purchaser of the hardware that the product is in good working condition, according to its specifications at the time of shipment, for a period of three years from the date of original purchase. Should the product, in ATI's opinion, malfunction within the warranty period, ATI will, at its discretion, repair or replace the product upon receipt with an equivalent. Any replaced parts become the property of ATI. This warranty does not apply to the software component of the installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs, or modifications. Proof of purchase may be required, if doubt exists regarding warranty eligibility. Late model products are assumed to be under warranty. ATI accepts originals, photocopies and faxes as proof of purchase when required