Aastra Dialog 4220 Dialog 4220 Lite for BusinessPhone, user guide
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- Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 1
Dialog 4220 Lite / Dialog 3210 BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 2
EN/LZTBS 160 1320 R2A © Aastra Telecom Sweden AB 2008. All rights reserved. 2 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 3
Absence Information 42 Messages 49 Security 62 Group Features 65 Other Useful Features 71 Accessories 80 Useful Hints 83 Installation 84 Glossary 92 Index 95 Quick Reference Guide 99 BusinessPhone - Dialog 4220 Lite / Dialog 3210 3 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 4
The latest version of this User Guide can also be downloaded from: http://www.aastra.com Note: Dialog 4220 Lite / Dialog 3210 is a system telephone, i.e. it can only be used for an Aastra private branch exchange that supports this type of telephone. 4 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 5
Hereby, Aastra Telecom Sweden AB, SE-126 37 Hägersten, declares that this telephone is in conformity with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC. Details to be found at: http://www.aastra.com/sdoc BusinessPhone - Dialog 4220 Lite / Dialog 3210 5 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 6
Description Description Dialog 4220 Lite 1 6 2 3 4 7 5 12 13 8 10 9 11 6 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 7
calls. 12 Loudspeaker 13 Handset with hearing aid function Please note: The handset may attract and retain small metal objects in the earcap region. BusinessPhone - Dialog 4220 Lite / Dialog 3210 7 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 8
Description Dialog 3210 Basic 1 2 11 3 4 5 10 6 7 8 9 8 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 9
calls. 10 Loudspeaker 11 Handset with hearing aid function Please note: The handset may attract and retain small metal objects in the earcap region. BusinessPhone - Dialog 4220 Lite / Dialog 3210 9 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 10
Description Phone keys Dialog 4220 / Dialog 3210 This table gives you an overview of the different key design of the Dialog 4220 Lite and the Dialog 3210 Basic. In this user guide you will only find illustrations of the Dialog 4220 keys. If you are using the Dialog 3210 Basic, please refer to the - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 11
function is not active. The function is active. The line (or function) is put on hold. An incoming call or message waiting. Ongoing call. BusinessPhone - Dialog 4220 Lite / Dialog 3210 11 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 12
due to congestion or called party blocked) Verification tone (Verification that ordered function is accessed) Intrusion tone (Sent to all parties during Intrusion) 12 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 13
signals are emitted from the phone. - repeated after 4 s External ringing signal - repeated after 4 s Automatic Callback signal Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries. BusinessPhone - Dialog 4220 Lite / Dialog 3210 13 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 14
another extension You can answer a call to another extension from any phone in your office. Lift the handset and call the ringing extension. You receive busy tone. Press. Free On 2nd Access Ô Allow calls on Line 2 Note: Dialog 4220 Lite only. If you also want to receive calls while speaking you - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 15
. To answer the second call: Press to finish the ongoing call. The new call will be signalled on your phone. Press to receive the new call. É Silent ringing Note: Dialog 4220 Lite only. This function is useful if you do not want to be disturbed by the ringing of the telephone. Incoming calls will - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 16
call, you can save the number in order to redial it easily (the number can contain 24 digits maximum). Previously saved number is erased. Dialog 4220 Lite Ô 2nd Ô Save/Redial Save number Before you quit the call: Press. Press to save the dialled number. Ô 2nd Ô Save/Redial Redial number Press - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 17
: You can make your calls faster, using Common Abbreviated Numbers and by programming your own Abbreviated Numbers, see section "Abbreviated Numbers" on page 23. BusinessPhone - Dialog 4220 Lite / Dialog 3210 17 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 18
external number When you make an external call, you can save the number in order to redial it easily. Previously saved number is erased. Dialog 4220 Lite Ô 2nd Ô Save/Redial Save number Before you quit the call: Press. Press to save the dialled number. Ô 2nd Ô Save/Redial Redial number Press - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 19
Outgoing Calls Dialog 3210 g Save/Redial Save number Before you quit the call: Press to save the finishes a new call. You have to answer within eight seconds otherwise the Callback service is cancelled. Lift the handset when you are called back. BusinessPhone - Dialog 4220 Lite / Dialog 3210 19 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 20
If you call an external number and receive busy tone or get no answer, you can instruct the system to automatically redial the number until it is available. Note: This feature could use this function. See section "Tandem configuration" on page 71. 20 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 21
-programmed). The requests are paused and the key lamps of the Automatic Redial keys are flashing slowly. Press to resume Automatic Redial (pre-programmed). BusinessPhone - Dialog 4220 Lite / Dialog 3210 21 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 22
you still hear the busy tone, your extension does not have the authority to intrude or the desired extension is protected against Intrusion. 22 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 23
number keys of the keypad for storing up to 10 Abbreviated Numbers (Option 2 only). Option 1 - Via a programmable key Only on the Dialog 4220 Lite, 4 Individual Abbreviated Numbers can be programmed on the programmable keys. Note: Functions that you activate/deactivate via a dial code, e.g. *32* and - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 24
the authority to do so. Lift the handset. Dial the Common Abbreviated Number. Please refer to your telephone directory. Ô 2nd Ô Thomas P Individual Abbreviated Numbers via a programmable key Note: Dialog 4220 Lite only. You can program and activate your most frequently used external numbers on the - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 25
Outgoing Calls u ** z Individual Abbreviated Numbers via the keypad You can program and activate your most frequently used external numbers via the keypad. Lift the handset. Press and dial the Abbreviated Number. A number between 0 and 9. BusinessPhone - Dialog 4220 Lite / Dialog 3210 25 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 26
a programmable key, you just have to press this key to call the desired person. Lift the handset. Press to make a call (pre-programmed). 26 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 27
the microphones, make an inquiry, transfer the call, create a conference or put the call on hold to perform other tasks. Â Group Listening Note: Dialog 4220 Lite only. You have an ongoing conversation via the handset. Press to switch the loudspeaker on or off. When the lamp lights, the loudspeaker - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 28
During Calls s Monitoring Note: Dialog 3210 only. You have an ongoing conversation via the handset. Press to switch the loudspeaker on. When the lamp lights . When the lamp lights, the caller will not be able to hear the conversation in your room. 28 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 29
During Calls Inquiry During an ongoing conversation you wish to make an inquiry to an internal or external party. Ô Inquiry Ô Line 2 z í ÖÔ Line 1 Dialog 4220 Lite Press. Or: Press Line 2. The first call is put on hold (the lamp flashes slowly). Call the third party. When the third party answers - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 30
ÖÔ Line 1 Inquiry or Line 2 ÖÔ í Dialog 4220 Lite You have an ongoing conversation on e.g. Line 2 and want to refer back to the call that is put on hold is connected. Press to end the ongoing call. Line Inquiry {g {g X Dialog 3210 Press to put the second call on hold. First call is connected. - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 31
During Calls Transfer You have an ongoing internal or external conversation and you want to transfer the ongoing call. Ô Inquiry z Ô Transfer d Dialog 4220 Lite Press. Call the third party. You can transfer the call before answer or wait for answer. Note: Make sure, that you are connected to the - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 32
. d u To terminate the ongoing call and answer the waiting call Replace the handset to finish the ongoing call. The waiting call is signalled on your phone. Lift the handset to answer the new call. 32 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 33
During Calls Conference You have an ongoing conversation and you want to establish a telephone Conference. Ô Inquiry Dialog 4220 Lite Press. Ô Line 2 z Ô 2nd Ô Conference Or: Press. Call the third party. Press. Press to establish a three party Conference. Now you have established a three party - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 34
During Calls g Inquiry z g Message Dialog 3210 Press. Call the third party. Press to establish a three party Conference (preprogrammed). Now you have established a three call that has been put on hold. Note: This is also valid for the Inquiry key. 34 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 35
extension. Press to pick-up on own extension. Or: Pick-up on another extension: Call the extension that put the call on hold. Press. BusinessPhone - Dialog 4220 Lite / Dialog 3210 35 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 36
receive an incoming call (internal or external), your system administrator can program your extension to automatically divert the call to a programmed diversion address. 36 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 37
Call Forwarding Fixed Diversion This function directs your calls to a pre-programmed answering position (e.g. secretary). Dialog 4220 Lite Ô 2nd Ô Diversion Activate Fixed Diversion Press. Press to activate diversion. All calls to your extension are directed to a pre-programmed address. Ô 2nd - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 38
In order to prevent misuse, the Individual External Diversion can be blocked for your extension, see section "Security" on page 62. Dialog 4220 Lite Â Ô 2nd Ô z Diversion Ô 2nd ÕÔ Diversion í Program and activate Internal Diversion Divert your calls to an internal position. Press. Press and dial - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 39
Call Forwarding Dialog 3210 *21* z # X Program and activate Internal Diversion Divert your calls to an internal position. Dial. activated if an Individual External Diversion is already activated. #21# X Cancel Internal Diversion Dial. Press. BusinessPhone - Dialog 4220 Lite / Dialog 3210 39 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 40
activate the programmed External Diversion. You can make outgoing calls as usual. A special dial tone reminds you that Call Forwarding is active. Press. 40 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 41
-me and Individual Diversion can also be cancelled from the answering position. Dial. Dial your number. Press. Dial tone. Press to finish the procedure. BusinessPhone - Dialog 4220 Lite / Dialog 3210 41 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 42
Absence Information Absence Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to 2) Voice information Record a Voice message and name the reason of your absence. 42 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 43
Information Ô 2nd Ô Info Enter information - Dialog 4220 Lite To store Text or Voice information. Press. callers receive the information on the display (or as spoken information to callers without display phone). External callers will be routed to the operator who also has access to your absence - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 44
who also has access to your absent info. Note: You can dial your own extension number if you want to check your information. 44 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 45
Absence Information Change information Note: Dialog 4220 Lite only. Ô 2nd Ô Info 0# Erase information Press. Press. Press to erase info. Ô 2nd Ô # Info í Save The Message/Info lamp lights. Information is active. Press to finish the procedure. BusinessPhone - Dialog 4220 Lite / Dialog 3210 45 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 46
without display phone). External callers will be routed to the operator who also has access to your absence info. *23* 5 0627 # Pre-defined texts example: Vacation, back June 27 Press. Enter code. Enter month and day. Press. Information active. 46 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 47
operator who also has access to your absent info. Note: You can dial your own extension number if you want to check your information. BusinessPhone - Dialog 4220 Lite / Dialog 3210 47 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 48
Absence Information Change information Note: Dialog 3210 only. #23# X Erase Press to erase info. Press to finish the procedure. *23*# X Save is switched off: Press to activate saved info. Information is active. Press to finish the procedure. 48 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 49
. If you want to change your Password again, it is possible from the Message system or via the function "Change Password" on page 62. BusinessPhone - Dialog 4220 Lite / Dialog 3210 49 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 50
Messages Individual Mailbox system Callers are able to leave messages in your Individual Mailbox. Dialog 4220 Lite Â Ô 2nd Ô Diversion z Ô 2nd ÕÔ Diversion í Activate Divert your extension to the Mailbox system. Press. Press. Dial the number to the Mailbox system. Ask the system administrator - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 51
Messages Dialog 3210 *21* z # X Activate Divert your extension to the Mailbox system. Dial. Dial the number to the Mailbox system. Please Lift the handset. Dial. During the procedure you will be asked for your extension number and your Password. BusinessPhone - Dialog 4220 Lite / Dialog 3210 51 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 52
want to check your messages from an external position, you have to change your Password first, see section "Change Password" on page 62. 52 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 53
notification within the pre-programmed time, the connection is cancelled and repeated later (ask the system administrator for the programmed number of notification attempts). BusinessPhone - Dialog 4220 Lite / Dialog 3210 53 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 54
: Depending on the configuration, you might be asked for your Password before you can retrieve your messages. See section "Security" on page 62. 54 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 55
, i.e. it can be deleted without deleting the original message. Repeat the procedure to forward the message to another Mailbox. Press to finish the procedure. BusinessPhone - Dialog 4220 Lite / Dialog 3210 55 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 56
there. The difference between your Individual Mailbox and a common one is that a Common Mailbox can be used by more than one user. Dialog 4220 Lite Â Ô 2nd Ô Diversion z Ô 2nd ÕÔ Diversion í Activate Divert your extension to the Mailbox system. Press. Press. Dial the Common Mailbox number. Please - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 57
Messages Dialog 3210 *21* z # X Activate Divert your extension to the Mailbox system. Dial. Dial the Common Mailbox number. Please ask procedure you will be asked for your extension number and your Password. See section "Security" on page 62. BusinessPhone - Dialog 4220 Lite / Dialog 3210 57 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 58
want to check your messages from an external position, you have to change your Password first, see section "Change Password" on page 62. 58 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 59
Press. Press and speak a Voice message. Press to play-back and listen to your recording. Press and speak to re-record. Press to send. BusinessPhone - Dialog 4220 Lite / Dialog 3210 59 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 60
of the following options: * Press to play-back. 9 Press and speak to re-record. # Press to stop the recording and save the message. 60 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 61
a conversation without prior notice to the other party may user, offences can be criminally prosecuted. Neither the manufacturer nor the dealer of this product is responsible for the abuse of this feature by the user or for any damages caused thereby. BusinessPhone - Dialog 4220 Lite / Dialog - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 62
Security Security You can use your four-digit Password for blocking your phone from unauthorized use, for making external calls from any blocked extension, for Dial your new Password. Press. Verification tone. Press to finish the procedure. 62 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 63
. Lift the handset. Dial. Dial your Password. Press. Dial your extension number. Press. Dial tone. You can make one call from the blocked extension. BusinessPhone - Dialog 4220 Lite / Dialog 3210 63 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 64
-block extension Dial. Dial your Password. Press to re-open. Verification tone. Your extension is open for use. Press to finish the procedure. 64 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 65
this function, all (or selected) external lines are represented by pre-programmed keys on all phones. For each external line, a Function key has to be programmed. Which means that you are Press (pre-programmed). Speech connection with the caller. BusinessPhone - Dialog 4220 Lite / Dialog 3210 65 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 66
ÖÔ Michael Pick-up calls for the group Your colleague's extension is indicated on your phone by a preprogrammed key. Lift the handset. Press to answer the calls directly (pre-programmed). A flashing lamp beside the key indicates an incoming call. 66 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 67
you can wait for answer, or terminate. If you do not get an answer within 30 seconds, the Paging function will be terminated automatically. BusinessPhone - Dialog 4220 Lite / Dialog 3210 67 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 68
and there are no calls waiting at the Common Bell extension. Note: You can also program the Common Bell code on a Function key. 68 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 69
hunt group: Dial. Dial the hunt group code. Please ask your system administrator for the configured number. Press. To log into all hunt groups: BusinessPhone - Dialog 4220 Lite / Dialog 3210 69 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 70
the hunt group code. Please ask your system administrator for the configured number. Press. To log out from all hunt groups: Dial. Press. 70 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 71
the other one as the Secondary. This function enhances the communication for users that, for example, have a wired phone on their desk (the primary telephone) and need to be mobile calls: • Both telephones are treated as 2 separate extensions. BusinessPhone - Dialog 4220 Lite / Dialog 3210 71 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 72
extensions. Ô z Inquiry Ô Transfer d Transferring a call between members of a Tandem unit Press and dial own directory number. Press (pre-programmed). Or: Go on-hook. 72 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 73
press the Volume Down key to delete the latest entered digit. Press to finish programming. When the reminder time is reached, your phone rings with recall signal. #32# í Cancel reminder Dial to cancel all settings. Press to finish the procedure. BusinessPhone - Dialog 4220 Lite / Dialog 3210 73 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 74
used to monitor the admission to your company, i.e you can open the doorlock from your phone. u Answering Doorphone calls Lift the handset. You will be in speech connection with the extensions, for instance in executive-secretary communication. 74 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 75
all incoming calls to one extension (answering position), e.g. when the office is closed. Press to activate or deactivate (pre-programmed). When the lamp lights, Night Switch is active. When the lights extinguishes, Night Switch is passive. BusinessPhone - Dialog 4220 Lite / Dialog 3210 75 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 76
PBX to make an external call to the desired party. You just pay the cost for the phone call to your company. The other cost will automatically be placed on your extension number or on address, remember to reset it when you return to your office. 76 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 77
Number Lift the handset. Dial. This code cannot be entered during the call. Or: Press (pre-programmed). Enter Account Number and press. Valid digits 0-9. BusinessPhone - Dialog 4220 Lite / Dialog 3210 77 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 78
: A switch to a non-IP call can only be performed if the original call is an IP call, otherwise you will receive a Blocking tone. 78 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 79
LCR code. Dial the digit(s) for external call access and the external number. Note: You can also program the LCR code on a function key. BusinessPhone - Dialog 4220 Lite / Dialog 3210 79 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 80
can connect devices such as bathroom alarms for hotel rooms, emergency alarms for hospitals, bank security alarms and supervision of machines. Option unit Dialog 4220 Lite The Option unit DBY 420 02 is an optional accessory, to be installed on the bottom of your telephone set. The following devices - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 81
Accessories Dialog 3210 The Option unit DBY 410 02 is an optional accessory, to to amplify the receiving volume in the handset and headset. Extra handset Note: Only available for the Dialog 3210. Useful for involving a second person in your conversation, for talking or just listening. Tape recorder - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 82
only available for the Dialog 3210 Basic equipped with option unit DBY 410 02. How to install the option unit, see separate installation instructions provided with the option unit Headset Handset to headset Press the Headset key (pre-programmed). 82 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 83
external party or transfer an external call to another external destination (e.g. a mobile phone). These features are very useful for everyday business life. Note: When these system administrator or contact our service center for more information. BusinessPhone - Dialog 4220 Lite / Dialog 3210 83 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 84
Lite Install cables You can put the cable to the handset in the notch underneath the telephone. The cable to the exchange has to be plugged in LINE and the handset cable has to be plugged in HANDSET. Change cables Use a screwdriver to unlock the stop. 84 BusinessPhone - Dialog 4220 Lite / Dialog - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 85
Installation Install stands and adapt telephone Position high Position low Press to fasten stand Release to remove stand BusinessPhone - Dialog 4220 Lite / Dialog 3210 85 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 86
Installation Install pullout leaf 1 Remove the protective film from the guiding rails. 2 Attach the guiding rails to the bottom of the phone, observing the direction of the "cut" corner. 3 Insert the pullout leaf. 86 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 87
Installation Wall mounting handset hook The phone can be wall mounted without using a special console. Useful for instance in conference rooms or . 4 Drill wall holes according to measure. 5 Mount screws according to measures and attach the phone. BusinessPhone - Dialog 4220 Lite / Dialog 3210 87 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 88
For questions regarding the product, please contact your Aastra Certified Sales Partner. Placing the phone • Do not place your telephone on sensitive by non-observance of these instructions, are not part of the liability given by the manufacturer. 88 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 89
Dialog 3210 Basic Install cables Installation 1 Cable to handset 2 Cable to exchange 3 Space for personal directory list (optional) 4 Wall in LINE. Change cables To remove a cable, push down the plug stop. Use a screwdriver to unlock the stop. BusinessPhone - Dialog 4220 Lite / Dialog 3210 89 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 90
Installation Wall mounting handset hook When mounting on a wall, you have to pull out and turn the hook. Install stand and adjust telephone Press to decrease angle Pull to increase angle Adjustable angle 90 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 91
telephone carefully. Do not use rough cloth, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by non-observance of these instructions, are not part of the liability given by the manufacturer. BusinessPhone - Dialog 4220 Lite / Dialog 3210 91 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 92
. Automated Attendant A facility which sends voice instructions to internal and external callers, providing all options which can be chosen. Voice instructions lead the caller to the desired destination. See See section "Call Forwarding" on page 36. 92 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 93
LAN or WAN). ISDN Integrated Services Digital Network. Provides your system with supplementary services from the public net. Least calls to one extension (answering position), for example when the office is closed. See section "Other Useful Features" on page 71 - Dialog 4220 Lite / Dialog 3210 93 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 94
and "Useful Hints" on page 83. Trunk line A trunk line is the same as an external line. Can be either digital or analog. 94 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 95
extension 23 Doorphone 74 DTMF Tones 78 During Calls 27 Call Waiting 32 Conference 33 Group Listening 27 Inquiry 29 Mute 28 Park call 35 Refer Back 30 Transfer 31 E Enter information 43, 46 Erase information 48 Extra handset 81 F Fixed Diversion 37 Follow-me 41 Forward a Voice message 55 G Glossary - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 96
90 Cables 89 Cleaning 91 Placing 91 Stands 90 Wall mounting handset hook 90 Installation Dialog 4220 84 Adapt 85 Cables 84 Card 88 Cleaning 88 Placing 88 Stands 85 Wall mounting 24 Dial-by-Name 26 Diverted extension 23 Individual Abbreviated Numbers 25 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 97
Make calls 17 P Password 62 Password protection 49 Personal Greeting 51 Pre-defined texts 42 R Refer Back 30 Reminder 73 S Save and redial incoming calls 16 Save external number 18 Save between external lines 83 V Voice information 42 W Welcome 4 BusinessPhone - Dialog 4220 Lite / Dialog 3210 97 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 98
Notes Notes 98 BusinessPhone - Dialog 4220 Lite / Dialog 3210 - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 99
Quick Reference Guide Answer refer to the User Guide. You get busy tone or no answer 5 Automatic Callback: Replace handset Camp-on: Intrusion: Lift handset when called back 4 Keep handset off hook 8 During calls Group Listening: Monitoring: Individual Hold: Â (Dialog 4220 Lite only) s (Dialog - Aastra Dialog 4220 | Dialog 4220 Lite for BusinessPhone, user guide - Page 100
Subject to alteration without prior notice For questions regarding the product, please contact your Aastra Certified Sales Partner. Also visit us on www.aastra.com © Aastra Telecom Sweden AB 2008. All rights reserved. EN/LZTBS 160 1320 R2A
Dialog 4220 Lite / Dialog 3210
BusinessPhone Communication Platform
User Guide