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Aastra Dialog 4220 Dialog 4220 Lite for BusinessPhone, user guide - Page 36

Call Forwarding, Diversion when there is no answer, Diversion when caller receives busy tone

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Call Forwarding Call Forwarding When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function. Depending on the type of diversion you are also able to record your Personal Greeting, see section "Personal Greeting" on page 51. Note: You can still make calls as usual. Diversion when there is no answer If you are not available to answer incoming calls (internal or external), your system administrator can program your extension to automatically divert calls to a programmed diversion address (default time: 15 seconds). Diversion when caller receives busy tone If your extension is busy and you receive an incoming call (internal or external), your system administrator can program your extension to automatically divert the call to a programmed diversion address. 36 BusinessPhone - Dialog 4220 Lite / Dialog 3210

Section	Page
Welcome	4
Copyright	5
Warranty	5
Declaration of Conformity	5
Description	6
Dialog 4220 Lite	6
Dialog 3210 Basic	8
Phone keys Dialog 4220 / Dialog 3210	10
Lamp indications	10
Tones	12
Signals	13
Incoming Calls	14
Answer calls	14
On another extension	14
Allow calls on Line 2	14
Answer a second call	15
A second call is waiting	15
Silent ringing	15
Save and redial incoming calls	16
Dialog 4220 Lite	16
Save number	16
Redial number	16
Dialog 3210	16
Save number	16
Redial number	16
Outgoing Calls	17
Make calls	17
Last External Number Redial	18
Save external number	18
Dialog 4220 Lite	18
Save number	18
Redial number	18
Dialog 3210	19
Save number	19
Redial number	19
Automatic Callback	19
Automatic Redial	20
Activate	20
Cancel	21
Pause	21
Busy extension	22
Camp-on	22
The number for Camp-on may differ from country to country,.Intrusion	22
The number for Intrusion may differ from country to country.Diverted extension	23
Abbreviated Numbers	23
Option 1 - Via a programmable key	23
Option 2 - Via the keypad	23
Common Abbreviated Numbers	24
Individual Abbreviated Numbers via a programmable key	24
Individual Abbreviated Numbers via the keypad	25
Dial-by-Name	26
During Calls	27
Group Listening	27
Monitoring	28
From monitoring to handset	28
Mute	28
Inquiry	29
Dialog 4220 Lite	29
Dialog 3210	29
Refer Back	30
Dialog 4220 Lite	30
Dialog 3210	30
Transfer	31
Dialog 4220 Lite	31
Dialog 3210	31
Transfer to a busy extension	32
Callback	32
Call Waiting	32
To terminate the ongoing call and answer the waiting call	32
Conference	33
Dialog 4220 Lite	33
Dialog 3210	34
Individual Hold	34
Common Hold	35
Call Forwarding	36
Diversion when there is no answer	36
Diversion when caller receives busy tone	36
Fixed Diversion	37
Dialog 4220 Lite	37
Activate Fixed Diversion	37
Cancel diversion	37
Dialog 3210	37
Activate Fixed Diversion	37
Cancel diversion	37
Individual Diversion	38
Dialog 4220 Lite	38
Program and activate Internal Diversion	38
Cancel Internal Diversion	38
Dialog 3210	39
Program and activate Internal Diversion	39
Cancel Internal Diversion	39
Program and activate a new External Diversion address	40
Cancel External Diversion	40
Re-activate External Diversion	40
Follow-me	41
Activate Follow-me	41
Cancel Follow-me	41
Absence Information	42
Enter information - Dialog 4220 Lite	43
Pre-defined texts	43
Voice information	44
Change information	45
Erase information	45
Save information	45
Use saved information	45
Enter information - Dialog 3210	46
Pre-defined texts	46
Voice information	47
Change information	48
Erase	48
Save	48
Use saved information	48
Messages	49
Password protection	49
Individual Mailbox system	50
Dialog 4220 Lite	50
Activate	50
Deactivate	50
Dialog 3210	51
Activate	51
Deactivate	51
Personal Greeting	51
Retrieve messages - internally	52
Retrieve messages - externally	52
Outcall (External) Notification	53
Programming	54
Check and store received messages	54
Forward a Voice message	55
Common Mailbox system	56
Dialog 4220 Lite	56
Activate	56
Deactivate	56
Dialog 3210	57
Activate	57
Deactivate	57
Retrieve messages - internally	57
Retrieve messages - externally	58
Send Message	59
Callback message	59
Voice message	59
Dictaphone function	60
Record message	60
Conversation Recording	61
Security	62
Change Password	62
Bypass blocked extension	63
Bypass own extension	63
Bypass another extension	63
Block extension	64
Un-block extension	64
Group Features	65
Key system	65
Answer an external call	65
Make an external call	66
Supervision/Telephone Attendance	66
Traffic situation	66
Pick-up calls for the group	66
Call a group-member	67
Group Call-pick-up	67
Loudspeaker Paging	67
Answer Paging	68
Common Bell	68
Group Hunting	69
Log in	69
Answer calls	70
Log out	70
Other Useful Features	71
Tandem configuration	71
To activate the Tandem configuration	71
To deactivate the Tandem configuration	72
Transferring a call between members of a Tandem unit	72
Reminder	73
Cancel reminder	73
Background Music	74
Doorphone	74
Answering Doorphone calls	74
Opening of the doorlock	74
Intercom Line	74
Night Switching	75
Direct Inward System Access (DISA)	76
Account Number	77
Verified or own Account Number	77
DTMF Tones	78
Networking	78
IP Calls	78
Least Cost Routing	79
Use Least Cost Routing	79
Calling Least Cost Routing	79
Accessories	80
Alarm interface unit	80
Option unit	80
Dialog 4220 Lite	80
Dialog 3210	81
Extra handset	81
Tape recorder	81
Headset	82
Activate/Deactivate the headset	82
Answer calls	82
Make calls	82
Headset to handset	82
Handset to headset	82
Useful Hints	83
Connections between external lines	83
Installation	84
Dialog 4220 Lite	84
Install cables	84
Change cables	84
Install stands and adapt telephone	85
Install pullout leaf	86
Wall mounting handset hook	87
Install card	88
Placing the phone	88
Cleaning the telephone	88
Dialog 3210 Basic	89
Install cables	89
Change cables	89
Wall mounting handset hook	90
Install stand and adjust telephone	90
Placing the telephone	91
Cleaning the telephone	91
Glossary	92
Index	95