Acer AcerPower ST Power ST User Guide - Page 34

Q&A

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24 Q&A This section attempts to answer some frequently asked questions regarding your AcerPower computer system, as well as offering tips for troubleshooting problems. Refer to the online help file for additional information about your AcerPower computer system. Q: My monitor displays a blank screen, my corded mouse/keyboard does not function, or my speakers do not emit sound. How can I make them work? A: If a system component does not perform correctly, first check that it is plugged in and turned on (if necessary) and connected to the computer correctly. For specific questions and problems relating to the monitor and speaker set, refer to the documentation provided with those components. Q: My monitor is turned on and connected correctly but the screen is still blank. What is the problem? A: Check the brightness and contrast controls on the monitor. Also, move the mouse or tap a key on the keyboard to make sure that the monitor is not in power-saving mode. Q: My floppy drive (FDD) is unable to read my diskette? A: First, eject the disk, and then reinsert it before trying to read it again. If you are still unable to read the diskette, check that it is a disk drive problem by inserting and attempting to read other diskettes. You might have a defective diskette, or your diskette might need formatting. If you believe that there is a problem with the drive, take your computer in for servicing. Q: My system freezes. How can I restore normal operation? A: Sometimes Windows experiences problems that cause the operating system to "hang". Usually these problems arise from conflicts with the application software you are running. Press the Alt-Ctrl-Del keys simultaneously for on-screen instructions. If Windows is unable to resolve the problem, you should press AltCtrl-Del again to reboot. In extreme cases where the keyboard fails to respond, you might need to press and hold the power button to perform a "hard" reboot.

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24
Q&A
This section attempts to answer some frequently asked questions
regarding your AcerPower computer system, as well as offering tips for
troubleshooting problems.
Refer to the online help file for additional information about your
AcerPower computer system.
Q:
Q:
Q:
Q:
My monitor displays a blank screen, my corded mouse/keyboard
My monitor displays a blank screen, my corded mouse/keyboard
My monitor displays a blank screen, my corded mouse/keyboard
My monitor displays a blank screen, my corded mouse/keyboard
does not function, or my speakers do not emit sound. How can I
does not function, or my speakers do not emit sound. How can I
does not function, or my speakers do not emit sound. How can I
does not function, or my speakers do not emit sound. How can I
make them work?
make them work?
make them work?
make them work?
A:
If a system component does not perform correctly, first check that it
is plugged in and turned on (if necessary) and connected to the
computer correctly.
For specific questions and problems relating to the monitor and
speaker set, refer to the documentation provided with those
components.
Q:
Q:
Q:
Q:
My monitor is turned on and connected correctly but the screen is
My monitor is turned on and connected correctly but the screen is
My monitor is turned on and connected correctly but the screen is
My monitor is turned on and connected correctly but the screen is
still blank. What is the problem?
still blank. What is the problem?
still blank. What is the problem?
still blank. What is the problem?
A:
Check the brightness and contrast controls on the monitor. Also,
move the mouse or tap a key on the keyboard to make sure that
the monitor is not in power-saving mode.
Q:
Q:
Q:
Q:
My floppy drive (FDD) is unable to read my diskette?
My floppy drive (FDD) is unable to read my diskette?
My floppy drive (FDD) is unable to read my diskette?
My floppy drive (FDD) is unable to read my diskette?
A:
First, eject the disk, and then reinsert it before trying to read it
again. If you are still unable to read the diskette, check that it is a
disk drive problem by inserting and attempting to read other
diskettes. You might have a defective diskette, or your diskette
might need formatting.
If you believe that there is a problem with the drive, take your
computer in for servicing.
Q:
Q:
Q:
Q:
My system freezes. How can I restore normal operation?
My system freezes. How can I restore normal operation?
My system freezes. How can I restore normal operation?
My system freezes. How can I restore normal operation?
A:
Sometimes Windows experiences problems that cause the
operating system to "hang". Usually these problems arise from
conflicts with the application software you are running. Press the
Alt-Ctrl-Del keys simultaneously for on-screen instructions. If
Windows is unable to resolve the problem, you should press Alt-
Ctrl-Del again to reboot. In extreme cases where the keyboard fails
to respond, you might need to press and hold the power button to
perform a "hard" reboot.