Acer AcerPower ST Power ST User Guide - Page 35

25 If an application continually causes problems, see its online help file for advice. You might need to uninstall and then reinstall the software using the program's Uninstall utility or, if it does not have one, by using the Windows Add/Remove Programs facility. See the Windows online help file for more information. Q: Windows® continually "hangs" or "crashes". How can I use my computer normally again? A: If your operating system has become corrupted you might need to return your computer to a previous "clean" configuration. See the Windows online help for advice on returning your system settings to a previous configuration. In extreme cases, you might want to return your computer to the factory default settings. The included recovery CD allows you to restore the software to the state it was in when you first purchased your AcerPower computer system. However, all your additional programs, data and settings will be lost when you use the recovery CD. To restore the factory defaults, follow the instructions on the recovery CD. Back up your data on another drive before you begin this procedure. Q: I've tried the suggestions provided in this user guide, but I am still unable to get my AcerPower computer system to work normally. What can I do now? A: If you are unable to solve a problem after reading these troubleshooting tips, take your computer to qualified personnel for servicing. Do not attempt to service your computer yourself.